Dentrix Ideas

New claim notes section sucks


The new notes in the claims is so much more work!! I hate having to click on everything to view the notes. It takes so much longer and we hate it. I loved being able to open the claim and see it all right there. Now, I have to click on every little thing. IT SUCKS!


  • Av Dental
  • Jun 3 2022
  • Needs review
  • Attach files
  • Guest commented
    2 Aug 09:29pm

    My claim note date is not printing on my claim status report. I completely agree there are too many steps to create a note and the set up of the notes is challenging to read.

  • Guest commented
    11 Jul 03:14pm

    Our office is not happy with the current claim status notes set up now either. It's very time consuming to review/read or add notes.

  • Admin
    Ashley Watkins commented
    16 Jun 08:37pm

    Thank you for your feedback! I'd like to discuss this further and share some upcoming improvements that may address some of the concerns you mentioned. Please feel free to message me to discuss your suggestion further! Ashley.Watkins@henryscheinone.com

  • PB commented
    8 Jun 06:57pm

    I WHOLEHEARTEDLY AGREE.