When we work the inactives, we're looking for actual inactive patients (not non-patients). We need their phone numbers (maybe the address, but not really), last visit, and last contact date. All the other info such as D-, P, gender, etc...are fodder to us. This is a very efficient office and we like things to be engineered to accomplish our tasks in a quick and easy manner. There's just TMI on this list that takes 15 patients and makes 26 pages of needless info out of them. Thank you!
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