Dentrix Ideas

Need to populate field 25 for codes that are for full mouth, like d0330, d1110, d1206 etc

The software is not populating field 25 for any codes that are related to full mouth being treated, like d1110, d1206, d0330 etc.

  • Guest
  • Jun 17 2021
  • Already exists
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  • Admin
    Ashley Watkins commented
    30 Jun, 2021 05:18pm

    Thank you for posting on the ideas portal! Are you sending claims via eClaims, paper, or through a different company? For printed claims, this is something that will be corrected in G7.5 update 1 (releasing in July). If using eClaims, please feel free to email me so we can have a technician look into the issue, as this field should be populating. My email is ashley.watkins@henryscheinone.com

  • Guest commented
    17 Jun, 2021 09:08pm

    We now have to send paper claims and fill in section 25 for the insurance companies that are requiring it. Don't understand why the software doesn't do that especially since that is the ADA guidelines to complete a claim form.