This feature is now available in G7.5. The update is available in the Dentrix update manager. To open the update manager, click Help in any module | About Dentrix | Check for Updates.
Thank you for all of the feedback!
Great idea? That's it? Wouldn't HS want to adopt that idea & fix the malfunction so doctors don't have t waste their time figuring out how to fix Dentrix & concentrate on patients!!!
So, in deference to the Guest Comment below on 3/31, they did not quite get the work-around correct...I have figured out the work around to this defect in the software: To open up a day that is normally set, by default, to be closed, in App't. Bk. "Setup" menu, choose "Operatory Setup..." option... that opens up the tiny "Operatory Setup" dialog box... select the operatory that you want to open and click on the "Schedule" button... this then opens the "Schedule Calendar for OP-1", for example... now navigate to the closed date that you want to open and DOUBLE CLICK on that date... that now opens up the tiny "Set Time Limits" dialog box with fields for you to now enter the times you want THAT OPERATORY to be open. Then hit "OK" and then click on "Close" and repeat for another operatory if you want more than 1 op to be open on that day. I capitalized DOUBLE CLICK above because you do NOT want to click on the "Reset Hours for Selected Date" option on the upper left corner of that "Schedule Calendar for xxx" dialog box... choosing this option resets the hours for that operatory back to the default settings from the "Practice Schedule..." option in the Setup menu. As you close out of each operatory setup box, you'll see the op's open up: when you have everything the way you want it, just close out of the Operatory Setup box. Double check to confirm that only the 1 date you wanted has been changed and not all the other days of other weeks. Yes, this is a very "clunky" work-around, but this gets the job done until they ever repair that "Open Office" option below...
I would say this is a software malfunction and not an "enhancement request": in Appointment Book, if you choose the "Setup" menu and go to "Practice Schedule...", the "Schedule Calendar for Practice" dialog box opens... if you go to the date that is normally set by default to be closed and select it, the "Office Closed" submenu on the upper left corner gives you the drop-down option of "Open Office". If that option is not designed to PRECISELY do what we are looking to do, i.e., "open the office for the selected date", then what is it for?? Long ago, I recall having this discussion with Tech Support and they agreed that the "Open Office" option does appear to have no function, but apparently nothing has been done to repair this. This should NOT be part of the "popularity contest" of MyVoice as a "new feature" of the software: this is a defect that should have been repaired years ago.
This already an option.
From the appointment book you just have to click on setup, practice schedule, choose the date you want to open on the calendar, on the top left click open office , then double click on the date on the calendar and change the hours as needed and check box on the bottom that says update operatory schedule, then click ok. You can do this to multiple days at a time on the calendar and when you click close on the calendar it will update all the days that you entered.
NEED TO BE ABLE TO OPEN A DAY THAT IS NORMALLY CLOSED. Wow, I can't believe this isn't an option yet.
This needs to happen, like yesterday. The opening and closing schedule days is very clunky. Not easy at all.
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