A lot of our Explanation of Benefits (EOB) are online because we have EFT set up for most insurances. So we are not physically getting a printed EOB from insurance company. We log into the insurance company website and save the eob as a PDF file and then import that to document center. So if we have a patient with 2 insurances and I need to send the EOB of the primary insurance company to secondary insurance company then it would be easier for me to just attach the pdf file (from document center) to the claim and not have to print the eob and scan it into document center just for it to be a jpeg. It waste a lot of time this way.