Thank you for voting and commenting on this idea! We are actively researching this improvement and gathering additional feedback.
At this time, we are planning to enhance two existing reports to include archived/inactivated date range parameter:
Office Manager > Lists > Inactive Patient List
Office Manager > Lists > Archived Patient List
If there are other reports you would like us to consider, please email us at dentrixproductteam@henryscheinone.com.
This is a great idea, I have asked for this in the past to no avail!
Please let us know when those reports will be available I suggested those 15 years ago repeatedly with no results and was always super frustrated with that. What's the point of knowing the number of new patients per month when you do not know how many left the office hopefully the report will be by name and not by numbers ! I am glad that you finally listened
And to add a reason why, they inactivated..... insurance change, moved, doctor was a jerk..... etc.
Would also love to have a option to have a "reason inactivated" button or something similar to how we track referrals? Inactivated due to insurance; moved; billing issue; ect.