Currently clicking on the Eligibility E only pulls up Internet explorer, and it would be better if it came up in the Default windows browser. Many of us set our Default Browsers to Chrome or Firefox, and are more comfortable using those web browsers to view insurance Eligibility.
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Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
Hiw can we change this?? Help, we still can’t figure it out!!
3 years later...
i agree, work in dental tech support and this comes up sometimes.
internet explorer is being phased out & is no longer secure, as it is no longer supported by microsoft. it is also generating weird errors on some of our workstations. time for something new...