Dentrix Ideas

Electronic Eligibility E should pull up Default Windows browser and not Internet Explorer

Currently clicking on the Eligibility E only pulls up Internet explorer, and it would be better if it came up in the Default windows browser.  Many of us set our Default Browsers to Chrome or Firefox, and are more comfortable using those web browsers to view insurance Eligibility.  

  • Guest
  • Nov 19 2019
  • Future consideration
  • Mar 26, 2020

    Admin response

    Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.

  • Attach files
  • Guest commented
    14 Jun 03:01am

    Hiw can we change this?? Help, we still can’t figure it out!!

  • Guest commented
    22 May 07:38pm

    3 years later...

  • Guest commented
    1 Oct, 2021 02:12pm

    i agree, work in dental tech support and this comes up sometimes.

  • Guest commented
    28 Jan, 2020 09:31pm

    internet explorer is being phased out & is no longer secure, as it is no longer supported by microsoft. it is also generating weird errors on some of our workstations. time for something new...