Dentrix Ideas

1 Vote

Ability to attach Flag note to "Unscheduled Treatment" report

These notes(flags) could have info on the status of a patients scheduling or reason they did not schedule. All the info on one report essentially.

Created 10 Dec 18:55 by Guest

Treatment Plan

0 Needs review
1 Vote

Quickbill Automated Statements: In Quickbill statements should be automatically sent via email/mail until balance is zero once original statement has been created and sent to patient.

No description provided

Created 09 Dec 19:17 by Guest

Statements

0 Needs review
1 Vote

Patient Engage Online Forms should sync with the patient's medical history

We switched to Patient Engage and are disappointed to see that the online forms don't sync as they did with Questionnaires. With Questionnaires you could also see when they were due for an update and this would be reflected in the huddle report. N...

Created 09 Dec 17:56 by Guest

Health History

0 Needs review
1 Vote

Blue Cross Blue Shield of MA Payor ID/ NPI issue

Issue with Payor ID and NPI Type 1 & Type 2 - BCBS of MA requires BOX 49 on ADA Form to have type 2 NPI and Box 54 to have type 1 NPI. Need a permanent way for us to change this in system that any PAYOR LINKED TO CBMA1 will go directly to corr...

Created 09 Dec 16:12 by Guest

Insurance

0 Needs review
2 Vote

bringing back provider in search

Your update changed the search box for patients and no longer tells you the provider. This feature helped us, now it is gone. Can we please have that feature back, as we dont like to use the old module for search. Was advised to list this as this ...

Created 06 Dec 20:20 by Guest

Scheduling

1 Needs review
33 Vote

Ability to see who created an event

It would be nice to see the staff member that created and event so you can go directly to that person to as questions.

Created 10 Sep 13:18 by Guest

Scheduling

5 Needs review
39 Vote

Make the mobile phone number default

It would be nice if the mobile number is the default since most people no longer have a home phone.

Created 22 Jul 13:50 by Karen Kimrey

Family File

1 Needs review
5 Vote

Include Attachments with Electronic Pre-Authorizations

Please allow the attachment of x-rays and photos when sending electronic pre-authorizations. It is my understanding that other dental softwares such as Cleardent are able to do this. It's 2025 we should have this digital option! Thank you!

Created 20 Nov 18:43 by Guest

Insurance

0 Needs review
5 Vote

Mark Insurance Claim as Corrected or Appeal

There are times when an insurance claim needs to be sent with updated information or times that a claim needs to be appealed. It would be very helpful to have an easy way to mark a claim as revised/corrected or as an appeal in such a way that the ...

Created 19 Nov 19:33 by Guest

Claims

0 Needs review
6 Vote

Add a feature where you can attach individual ledgers for each family member as an electronic invoice email.

Patient's with multiple family members are usually confused as to which family member has the balance and are reluctant to pay on time. It affects our collection department and our goal for the day.

Created 13 Nov 21:15 by Guest

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review