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For the love of all that is good & sane GET RID OF WORLDPAY!!
It has been nothing but issues with them for 2+ years and then last year they decided to add fees (in the middle of a pandemic and notify medical offices just once before charging $65/mo). They are frustrating to communicate with as their phone re...
Created 11 May 05:07pm by Laurene Duke
Ledger
0
Needs review
2
Vote
Paperwork Submitted Successfully
When patients submit paperwork online it would be nice if they received a confirmation that would pop up so that they knew the paperwork was submitted successfully. We now have to make it part of our routine to tell our patients that their paperwo...
Created 11 May 03:23pm by Carrie Sims
Patient Forms
0
Needs review
2
Vote
Document Center List
We would like to create a list report of patients that had a Document Center file created for a specific date, date range or other search criteria.
Created 11 May 02:07pm by Jessica L
Document Center
0
Needs review
2
Vote
Appointment display info
There should be a way to add individual "patient info notes" to the schedule view - stuff like "wants a blanket" "takes a long time to numb" "premed" so people can avoid having to click through 50 pop-ups of things that don't pertain to their job....
Created 10 May 10:45pm by PB
Appointment Book
0
Needs review
1
Vote
Last Visit Date in the box for insurance where Exceptions are
Our clinical team loves being able to access the insurance box and its exceptions section from the chart but then they have to get out and go to the ledger, notes or family file for last visit dates. It would be nice to have the last visit dates f...
Created 10 May 03:46pm by Guest
Dental Insurance Benefits and Coverage
0
Needs review
2
Vote
Perio chart auto save
Is there a way to make it where the periodontal charting auto saves? We were at the end of periodontal charting for a patient and the computers went down due to a power outage. It did not save it. We had to ask the patient to redo it and it was al...
Created 10 May 03:01pm by Guest
Charting
0
Needs review
2
Vote
A list of individual patients that have Credit Balances .
There is not a way to print a list of individual patients that have Credit Balances on their Accounts. Not credit Family Balances, but individual Ledger balances.
Created 9 May 09:41pm by Guest
Ledger
0
Needs review
1
Vote
Make Mobile and Email Mandatory
For texting appointment reminders and sending out forms via email.
Created 9 May 03:55pm by Bill Graves
Patient Forms
0
Needs review
1
Vote
Eligibility verification stays blue once verified for the year
It would be helpful if once we verify the patients insurance, the eligibility verification would remain for the year so when future apts are made, we can see that they've been checked.
Created 9 May 03:15pm by Guest
Appointment Book
0
Needs review
2
Vote
credit on acct color dedication (belonging to Patient or insurance)
It would be nice that the credit on the acct had a color to specify if pt or insurance credit.
Created 9 May 02:21pm by Louise James
Ledger
0
Needs review
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