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Hire More Support Staff Please! Waiting an hour or longer for help is unacceptable.
It takes an hour or more to get help. And, if all computers have to be out of dentrix for a fix and it can't be done at that moment, that means another hour or more to get back in touch with you guys. This is ridiculous!
Created 08 Jan 19:02 by Guest
General
0
Already exists
1
Vote
Export all contacts from eDex
Be able to export all contacts from eDex to create contact lists for Outlook, etc.
Created 08 Jan 18:57 by Guest
Office Manager
0
Future consideration
1
Vote
Import patient info on patient referral
I would love for the patient's name, address, DOB to be imported into the email when you push the patient referral button.
Created 08 Jan 13:38 by Guest
Family File
0
Future consideration
1
Vote
Create a Report for Billing Statements
Please create a customize-able report that would be able to toggle between patient's name, last date of statement sent and show monthly, and annual reports of sent statements alphabetically & chronologically.
Created 07 Jan 23:54 by Guest
Office Manager
0
Already exists
1
Vote
Office Journal Updates
Anyone who properly does recall would benefit. The office journal and the "send message" feature are not compatible with each other. It's just a generic "sent message" statement that means absolutely nothing because you don't know what the msg was...
Created 07 Jan 19:26 by Guest
Office Journal
1
Future consideration
1
Vote
List of Referring Doctors
It would be a great benefit to be able to print out in a list form, all of the referring doctors in the database. Referred by as well as Referred to. I'm told there is no application for that currently. Please consider adding that ability in an up...
Created 07 Jan 18:16 by Guest
Office Manager
0
Already exists
1
Vote
Have a way to mark specific accounts so they do not generate statements at all
Sometimes there are accounts, whether they have balance or not that I do not want to send a statement to. No matter what parameters I enter for billing they still generate. I then have to go through and make sure they are not sent and they can som...
Created 06 Jan 22:47 by Guest
Billing and Adjustments
0
Already exists
1
Vote
Enhance Reporting - the ability to double click anywhere in a report and bring you to the patient's ledger to view detail
Please have the ability to double click on any line from the report and bring to the ledger to view the details (ie. if a report shows a $99 check payment on the report, we should be able to double click on the payment and it will bring us to the ...
Created 06 Jan 22:46 by Mitos Edejer
Reporting
0
Future consideration
1
Vote
Intraoffice notes between providers
to communicate with team members with a paper trail not regarding a specific patient, but to leave notes, reminders, etc within dentrix itself
Created 06 Jan 22:34 by Guest
Reporting
0
Future consideration
1
Vote
adjustments: allow/disallow certain adjustments per user
We would like to have each adjustment to be activated/deactivated per user. Certain adjustments (ie. Credit/Debit Balance Transfer, Insurance Adjustment) should not be allowed access to all users.
Created 06 Jan 21:59 by Mitos Edejer
Ledger
0
Already exists
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