Dentrix Ideas

2 Vote

Communication system in Dentrix Hub is blocking check in messages

According to KB 55719, the check in message is being blocked by carrier as spam. Client would like Henry Schein to resolve the issues of blocked messages flagged in Twilio. Somehow send a code to the carrier to validate an authorized message.

Created 03 Aug 15:53 by Guest

Appointment Reminders

0 Future consideration
3 Vote

ability to change color of tooth of referred out procedures

It would be nice to be able to look at the patients chart and and see the referred out teeth instead of having to look at the progress notes everytime.

Created 22 Nov 16:22 by Guest

Charting

0 Future consideration
3 Vote

Charting preventive/elective treatment in different color

Currently we have 3 icons to chose from: EO, EX, TX. We would like to have an option for another icon to add preventive/elective treatment in another color versus using the "watch" option. THis would be a quick and easy reference as it would be po...

Created 20 Nov 22:50 by Guest

Charting

0 Future consideration
3 Vote

Dentrix appointment list needs to have a way to document that you have attempted contact with a pt for broken or will call appointments .

I feel this would help eliminate duplicate calls to the same patient, when more than one person is working on the appt list.

Created 20 Nov 18:34 by Guest

Scheduling

0 Future consideration
3 Vote

Suspend Dentrix updates on workstations

The server is the only place the alert should pop up when there is an update for Dentrix, since that is the place the update is run. It does not need to show on each workstation. We have 16 workstations and having to run around once a month to sus...

Created 20 Nov 15:58 by Connie Fogle

0 Future consideration
3 Vote

Integrate Zoom video conferencing so a dentist can open a zoom meeting with a colleague, then save the video with screen captures, speech, etc. in Document Center.

Zoom Video Conferencing is well suited for teledentistry, to the extent a general dentist can connect in real time with another dentist to share a conebeam image, pictures, x-rays, perio charts, everything you can see on your screen. The host of t...

Created 15 Nov 20:26 by Guest

0 Future consideration
3 Vote

Medical Billing Order

Medical billing must have the most expensive procedure code listed first. With the medical billilng portion of Dentrix available and eclaims we must be able to manuplate the claims accordingly. Medical payors are rejecting mailed claims and we nee...

Created 14 Nov 20:51 by Guest

Insurance

0 Future consideration
3 Vote

Adding a separate Orthodontia Maximum

Have Orthodontic benefits only taken out of ortho max. Estimate would be easier to explain to patient

Created 14 Nov 20:17 by Guest

Insurance

0 Future consideration
3 Vote

split payment by family members but apply only to primary provider, not split provider

Any office that wants all payments to post to the Primary Provider, which is an option to define in Dentrix Practice Preferences; all payments go to primary provider and not split by multiple providers. Then when posting a bulk payment for a famil...

Created 13 Nov 19:28 by Guest

Ledger

0 Future consideration
3 Vote

Patient Emails on Route Slips

When verifying patient info in the chair, it would be helpful to have their email address print out under their phone number so we don't have to pull up the family file and so we do not forget to ask about this.

Created 13 Nov 16:14 by Guest

General

2 Future consideration