Dentrix Ideas

17 Vote

CLAIMS! Go back to NEA attachments VS the new CHC

Converting from NEA to CHC has caused many glitches and delays in claims processing for all of our offices. Many of the insurance carriers are not receiving the attachments sent with electronic claims now that they are CHC. Please revert back to NEA!

Created 25 Aug 18:55 by Guest

eClaims

5 Needs review
5 Vote

Add a "treatment to be completed by a specialist" button in the patient chart

This would be helpful for because sometimes patients need to have treatment completed but not by our provider!

Created 16 Apr 17:59 by Guest

Charting

2 Needs review
4 Vote

Allow the displays to support larger fonts or to magnify screen display

Some of us users are over 40 and the font used is so small I have developed eye strain from trying to view the screen. When I search how to make the fonts larger or increase the display size, I find that this is not a feature of Dentrix.

Created 05 Jun 22:50 by Guest

0 Needs review
3 Vote

discount office plan

we want o offer a discount plan for our pt that don't have insurance ,but i want o be abele on treatment plan to show them the real fee ,discounted fee and how much they need to pay after discount

Created 25 Jul 19:01 by Guest

Treatment Plan

1 Needs review
2 Vote

REPORTS

We need export reports at excel for more analysis

Created 13 Sep 19:22 by Guest

Claims Manager

0 Needs review
2 Vote

When printing receipt or ledger list payments separately if made on same day for FSA/HSA.

We had a situation with a patient who paid for most of their services with HSA and the rest on his debit card. HSA denied the receipt because it showed he paid a different amount than what he was claiming.

Created 13 Sep 17:48 by Guest

Ledger

1 Needs review
2 Vote

Allow CHAT BOX to remain on top of all windows

Suggest that the new Dentrix Chat box has the option to remain on top of all windows so I can continue to work while using Dentrix Chat, having it remain on top so I can always see when representative has responded.

Created 13 Sep 16:10 by Guest

General

0 Needs review
3 Vote

please allow more space in the Account Notes section

for longtime patients (15-20 years with our practice) we often run out of room in the Account Notes section - it would be great if that space could be expanded

Created 24 Jul 14:03 by Guest

Ledger

0 Future consideration
2 Vote

I would like to see a name after "single billing statement" in the batch processor and the same thing for single patient ledger.

If there are multiple billling statements you don't know which on you you want to look at. Sometimes have to open half a dozen of them to find the one you want. So inefficient!!

Created 12 Sep 00:07 by Guest

Office Manager

1 Needs review
3 Vote

Add additionl payment type options on insurance claims

This would allow office to add an electronic payment from Met Electronic or Aetna Electronic. This allows faster audit of payments posted as electronic payments can be a hassle.

Created 22 Jul 12:20 by Guest

Claims Manager

0 Needs review