Dentrix Ideas

1 Vote

Use Lighthouse 360 for patient communications

We were assured DemandForce was just as good as Lighthouse 360. That is not the case. The only positive feature is how to manage our reviews. Henry Schein owns LH360 so there should not be a reason not to blend to 2 communications systems together

Created 02 Oct 21:35 by Guest

Appointment Book

0 Future consideration
1 Vote

Add all providers (not only doctors) to unscheduled treatment report

We recently found sealants for a patient treatment planned under the hygienist. It made us think that maybe there are other procedures under hygienist or assistants. report only allows you to run by doctor leaving production untraceable.

Created 02 Oct 20:05 by Guest

Treatment Plan

0 Future consideration
1 Vote

Report that list patients secondary insurance.

It would be nice to be able to run a report that lists patients secondary insurance, by running the report for a specific insurance.

Created 02 Oct 19:36 by Guest

Insurance

1 Future consideration
1 Vote

Add a way to switch everyone to the office fee schedule at one time

We are switching everyone to the office fee schedule, instead of their insurance fee schedules. We are going through every file to change it instead of having the option to set all files to the office fee schedule at one time.

Created 02 Oct 17:42 by Guest

Insurance

0 Future consideration
1 Vote

Changing fees for multiple codes at one time in treatment plan

There are many times where we are treatment planning multiple teeth with the same procedure code and need to modify the fee for these procedures. For example if we are grafting 4 teeth using code D4266, we don't want to charge our UCR of $500 per ...

Created 02 Oct 17:14 by Guest

Treatment Plan

0 Future consideration
1 Vote

remove quantity line on ins. claims. Have each procedure have it's own line. Ins. co. keep missing quantity when more than one procedure of same CDT Code is used. Therefore, payment is shorted and we have to resubmit for overlooked quantity of billed charges

It would cut down on administrative work. When there is an oversight on billing submission, claims get paid incorrectly and we have to resubmit claim for additional payment (insurance processors are not seeing the quantity). This happens a lot wit...

Created 02 Oct 16:39 by Guest

Claims

0 Future consideration
1 Vote

Open Health History when opening the patient chart

When we open the patient cart it would be helpful to see immediately what allergies, medical conditions, and meds the patient is taking with out having to open another window.

Created 02 Oct 14:18 by Guest

Health History

0 Already exists
1 Vote

attach x-rays from other software

Please be advised that there should be a better compatibility with other x-rays software such as SiDexis and Name Grabber as an example to be able to attach x-rays besides exporting them to a file then importing them as an attachment for a claim. ...

Created 02 Oct 12:46 by Guest

Claims

0 Future consideration
1 Vote

New Update for Power pay is ridiculous

Please FIX the power pay back to remove the extra steps that are having to be made to process a card or even worse process a digital credit card insurance payment that involves closing out a claim and then deleting the initial payment to avoid dou...

Created 01 Oct 22:39 by Guest

0 Future consideration
1 Vote

Patient photo attached to route clip

It would be nice to have the patient photo attached to the route slip for quick viewing. Might be helpful to clinical staff.

Created 01 Oct 20:32 by Guest

Clinical

0 Future consideration