Dentrix Ideas

3 Vote

Upgrade Demand Force integration hotlist so appointments are removed when a patient is scheduled.

The ASAP list in Dentrix worked great with being able to add a patient directly from the schedule, and then it would remove itself if the patient got scheduled. In Demand Force, we have to manually add in the patient to the hotlist and then when t...

Created 13 Jan 13:32 by Guest

Patient Demand Generation - Websites

0 Needs review
2 Vote

DemandForce family text all combined into one text.

I believe that with an email you can combine family members with appointments for the same day in a single reminder. Can we look at that with texting. Some of my parents forget to bring another child because they did not get a text with that child...

Created 12 Jul 15:21 by Guest

Patient Demand Generation - Websites

1 Needs review
1 Vote

Send Review Request only once if review is sent

Example: Review request is sent 1 day after visit via email. 2 days after visit a request is sent via text. If patient sends in a review from 1st request do not send the second request.

Created 09 Aug 15:23 by Guest

Patient Demand Generation - Websites

0 Needs review
1 Vote

Test review on demand force

send an automated text the day the appointment is complete to ask for a review. Currently the only option is 1 day after

Created 27 Sep 20:33 by Guest

Reputation Management

0 Needs review
1 Vote

Social Media Advertisement

Had RevenueWell advertise on our Facebook page and would like Dentrix Hub to do the same.

Created 29 Aug 19:53 by Dr. Davis

Reputation Management

0 Needs review
1 Vote

Follow-up texts to be sent once vs multiple for the same day - Pediatric Dentistry Issue

Currently when a parent brings multiple kids in one day, they receive multiple follow-up texts for a review for their kids. Change functionality to send one follow-up text for the day if the number is the same. This way the parent only gets one text.

Created 20 Jul 21:12 by Guest

Reputation Management

0 Needs review
1 Vote

Follow-up Review text to include all review options in one text

Currently the follow-up review texts after an appointment only link to one website, and if you want more, you have to split the % but patients still only have one option. Please create a simple text that have all options selected (can create a max...

Created 20 Jul 21:08 by Guest

Reputation Management

0 Needs review
1 Vote

Compliments to CSR: Robin (Robyn?)

(Yes, I know this isn't the right forum.) Extraordinary compliments to CSR Robin. She is perhaps, the finest example of a consummate professional I have experienced from your 1st level support team in my 20 years of supporting my DTX client offices.

Created 20 Apr 16:01 by Guest

Reputation Management

0 Needs review
1 Vote

Print option for customer surveys

It would be helpful to have the option to export or print the individual customer surveys in the same manner that you can with the customer reviews.

Created 22 Dec 17:59 by Guest

Reputation Management

0