Dentrix Ideas

5 Vote

Add text characters

Please add additional text characters to text messaging to allow for more information to be sent to patients.

Created 07 Jun 18:05 by Guest

Appointment Reminders

1 Needs review
3 Vote

Put Last names first in the Demand Force/ Patient Engage Programs

We are noticing in Dentrix Hub Demand force/Patient engage when we go the the Patient list and choose by the letter of the last name, the list comes up with first names in the front, rather than last names in the front. We always look for patients...

Created 25 Jul 16:04 by Anonymous

Patient Engage Live & Mobile

0 Needs review
3 Vote

Pre-populate online questionnaires

Questionnaire online access is not available. The patient receives a blank form even if they have a previous questionnaire. This is inconsistent for the patient. Suggestion: Create a secure link whereby the patient information stored in Dentrix is...

Created 12 Jul 17:45 by Guest

Patient Forms

0 Needs review
1 Vote

printable forms through patient engage

If the patient is unable to access the link and the office does not have a kiosk then atleast the forms would be able to be printed and filled out.

Created 05 Sep 22:13 by Guest

Patient Engage Live & Mobile

0 Needs review
5 Vote

Text more then just active patients

Why can we only text current active patients, what if an old inactive patient reaches out, what if a mom or dad or husband or wife or another office we work with reaches out?

Created 28 Mar 20:58 by Sarah Hanvold

Patient Engage Live & Mobile

0 Needs review
4 Vote

Patient Engage: Opt-In Messaging

There must be an improved method for opting in patients to Text Messaging in Patient Engage/Demandforce. Having to opt out the patient and then send an opt in request seems silly and can be time consuming for Office's with large databases. Need a ...

Created 31 Oct 12:53 by Guest

Patient Relationship Management - Communications

0 Needs review
5 Vote

Would like to add custom genders to PI field in questionnaire

Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.

Created 18 Mar 15:41 by Guest

Patient Forms

2 Needs review
3 Vote

Make the C Bold when confirming

Dentrix Hub - When confirming a pt via text Make the C bold Our patients are not all responding and say they quickly looked and did not see to press C to confirm their appointment

Created 08 Jun 17:59 by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Remove the STOP and the HELP in a text message that is sent to patients

I would like to be able to remove STOP and HELP from the text message appointment reminders. People are confused by what that means. Some people think that if they need to change an appointment and they respond HELP someone will call them.

Created 18 Jan 19:16 by Guest

Appointment Reminders

1 Needs review
3 Vote

FIX FLAWED PE DESIGN

Every time that I am in the middle of typing a message and a new confirmation comes in, it deletes my message and I have to start all over again. I was told today that this was INTENDED. Why would someone deliberately offer a flawed system? This m...

Created 07 Jun 00:14 by Guest

Patient Engage Live & Mobile

0 Needs review