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Correct Dentrix Hub customer Service Links
Customer Service Link difficult to find in Dentrix Hub. When I do find the chat to talk I'm connected to Demand Force who says they can't help me and only provide the contact # to Dentrix or to Dentrix website. Make Help easier to find please.
Created 07 Jul 15:40 by Guest
Patient Relationship Management - Communications
0
Needs review
5
Vote
Text more then just active patients
Why can we only text current active patients, what if an old inactive patient reaches out, what if a mom or dad or husband or wife or another office we work with reaches out?
Created 28 Mar 20:58 by Sarah Hanvold
Patient Engage Live & Mobile
0
Needs review
5
Vote
Would like to add custom genders to PI field in questionnaire
Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.
Created 18 Mar 15:41 by Guest
Patient Forms
2
Needs review
2
Vote
LGBTQ+ gender check boxes
for transgender population
Created 26 Jun 13:37 by Guest
Patient Forms
1
Needs review
3
Vote
Integrate Patient Engage with Schedule/ Patient Chart
Be able to access patient engage in chart. Access patient portal/ secure message etc
Created 14 Jan 13:36 by Guest
Patient Relationship Management - Communications
0
Needs review
2
Vote
Add patient phone number to referral slip
Allow referral slip to be customizable with patient phone number, provider email, etc.
Created 23 Jun 14:27 by Guest
Patient Relationship Management - Communications
0
Needs review
3
Vote
Text SMS Campaigns
We need Texting to all patients that are opted in for texting when there are last minute openings. now all we can do is send email campaigns but by the time they see this it's too late. We need real time texting and be able to build the campaign q...
Created 11 Jan 16:18 by Guest
Patient Relationship Management - Communications
0
Needs review
3
Vote
real time sms
So right now there is a 10 minute lag in time. Also, when I log in with my user ID other users logged is also seeing my communication with the patient and unless I tell them hey Im communicating with that patient, they dont know and may start conv...
Created 11 Jan 16:10 by Guest
Patient Relationship Management - Communications
0
Needs review
2
Vote
signature on ipad for questionnaires
patients should be able to see what they are signing. getting complaints from patients
Created 20 Jun 13:47 by Guest
Patient Forms
0
Needs review
1
Vote
Websync password
We just started using the DXWeb about 1 year ago. When patients sign up to receive access to online payments, they put their user name and password in. There is no limit to characters for password for the patient to put in, however, there is a lim...
Created 29 Nov 16:30 by Pam
Patient Engage Live & Mobile
0
Needs review
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