Dentrix Ideas

5 Vote

Would like to add custom genders to PI field in questionnaire

Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.

Created 18 Mar 03:41pm by Guest

Patient Forms

2 Needs review
1 Vote

Patient engagement follow up text

The follow up text that is sent to patients, thanking them for visiting and asking them to review their experience should not be linked to their ledger. We post DNKA or patient cancelation in the patient ledger to keep track and or charge for miss...

Created 17 Mar 04:45pm by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

Group Chat in Patient Engage

A group chat feature within patient engage to communicate seamlessly with various groups within the office (ex. admin team, hygienists, doctors, assistants). This is a feature offered by Weave that was VERY convenient and helpful to quickly get a ...

Created 17 Mar 02:59pm by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Increase Text Character Limit

No description provided

Created 11 Mar 10:13pm by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Calling patients from Patient Engage Mobile App

The Patient Engage Mobile App should call as if in the office instead of dialing *67 to block the cell number. People tend not to answer calls from Blocked Numbers.

Created 8 Mar 07:25pm by Alan Rothstein

Patient Engage Live & Mobile

1 Needs review
2 Vote

Prompt to Complete Patient Info

It would be very useful for missing information and patient balances to pop up with the Phone Sight pop-ups when a call comes in. This will prompt staff to get things like cellphone and email addresses and to remind patients of balances. It would ...

Created 8 Mar 07:24pm by Alan Rothstein

Patient Engage Live & Mobile

0 Needs review
1 Vote

New Patient Forms Formating

I used to be able to access the New patient forms on E-central and since we've switched over to Patient Engage it no longer lets me access the Questionaire Admin which I liked the way the NP forms were formatted because it was easy to locate the i...

Created 8 Mar 04:06pm by Guest

Patient Forms

0 Needs review
1 Vote

Hybrid Data Base between Cloud & Locally stored Data (Dedicated Server Database)

When working with Patient Engage it so happens that the scheduling info on Dentrix Ascend is retrieved by Patient Engage at least one hour later. The worst scenario is what happened to our office: Patient Engage and Dentrix Ascend got "disconnecte...

Created 4 Mar 07:46pm by Jenise Thomas

Patient Engage Live & Mobile

0 Needs review
1 Vote

Customize the Dentrix Hub Check-in Text

We use the text as a means of giving our patients medical update forms to fill out and review the day before their appointment. Some patients are confused when they've been contacted ahead of time to fill out these forms but instead receive a chec...

Created 2 Mar 05:59pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Changing email address triggers a NP Welcome email?

We were told by Patient Engagement support that changing an email address triggers a NP Welcome email. We had a patient send us a screen shot of what she got. Due to the fact that she was not new, she thought it was spam. This is the first time a ...

Created 25 Feb 11:39pm by Guest

Patient Relationship Management - Communications

1 Needs review