Dentrix Ideas

2 Vote

Dentrix compatibility with Weave

My boss insists on using Weave. The reminders will only work if continuing care in Dentrix only has listed prophy. If panoramics or bitewings are listed they get 3 separate reminders.

Created 29 Jul 02:21pm by Kris Mazowieski

Patient Relationship Management - Communications

1 Needs review
1 Vote

Patient Engage: Welcome Email delivery time

Have the ability to modify the time in which Welcome Emails send out to patients in Patient Engage. This has caused some frustration from patients receiving these welcome emails anywhere from 1am - 5am while they're sleeping.

Created 20 Jul 07:56pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Follow up on patient engage

There should be a hierarchy on the follow up text/email reminders. If a patient has a mobile number and an email address in their chart they will get both.

Created 20 Jul 02:32pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Patient Engage recognizing when office is closed

When appointment reminders are set for 2 business days, Patient Engage doesn't read days the office is closed even when using the option to Close Office on Selected Day in the Dentrix Schedule. This causes a problem for accurate sending of confirm...

Created 30 Jun 04:46pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Allow patients to be visible in HUB no matter their status, allowing office to maintain their policies

Hub currently only allows you to see scheduled active patients in dentrix appointment book. E central listed all patients and their status on the schedule. Would like to see Hub to do the same.

Created 20 Jun 05:41pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

PARENT VS CHILD Primary contact option

Being a pediatric practice, our 2 way text & incoming caller IDs show up as "unknown" when there is more than one child in the family. We want the option to set parents as the primary contact but currently the system only picks up patients. In...

Created 17 Jun 10:06pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

PE Live should be fix

90%of the time that the two way text is not usable unless they log in and log back again to it refresh the software.

Created 16 Jun 02:21pm by Guest

Patient Engage Live & Mobile

0 Needs review
3 Vote

Continuing Care Display List Phone Number Change

Whenever you go onto the continue care list, the home number is automatically the primary number that comes up for all patients. I would like to have the ability to change the number on that list to either the mobile or work number. (mainly wantin...

Created 15 Jun 04:04pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Demand Force Confirmation Update

Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.

Created 14 Jun 04:46pm by Guest

Appointment Reminders

0 Needs review
2 Vote

Online forms

Can you add an autofill feature or patient information feature to the Covid screen form for the questions that do not change each time? Can you also add the option to medical hx form for No Changes if patient has no new info?

Created 7 Jun 06:10pm by Guest

Patient Forms

0 Needs review