Dentrix Ideas

1 Vote

Allow just one reminder for the earliest appointment for a patient on dentrix hub rather than a reminder for each appointment.

Sometimes patients are scheduled for multiple appointments throughout the day, and are bombarded and get confused by having all their appointment times sent. This would only send them the earliest appointment so they would show up for that.

Created 7 Oct 08:06pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Spell check needed in PE Live

For some that are horrible spellers. Benefits all. Especially, the patients.

Created 6 Oct 11:01pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Automatic integration of Dentrix Patient engage with pre-existing officite webpage

Had Pre-existing Officite Webpage. Was notified to upgrade to Dentrix when Schein discontinued Easy Dental Support. Almost finished with Dentrix training and realized the Officite website which is part of the Marketing package I purchased is not c...

Created 6 Oct 07:50pm by Jeffrey Gee

Patient Relationship Management - Communications

0 Needs review
1 Vote

ADD -WIDOW- TO "FAMILY STATUS" ASAP!!!!

Please add the word WIDOW to the Family's status bottom on the patient forms. There have been several patients upset that there isn't a button for that option and we would like for all of our patients to feel comfortable after a loss of their spouse!

Created 5 Oct 05:31pm by Guest

Patient Forms

0 Needs review
1 Vote

Save the date sent based on appt status

Please add the ability to turn off save the date emails/texts based on appointment status in Dentrix. Eg status is "manual confirmation" do not send

Created 4 Oct 10:49pm by Colin Cooper

Appointment Reminders

0 Needs review
2 Vote

Search or export text/email history in Patient Engage

Adding the ability to be able to search or export to excel text and email history will allow us to monitor and quickly find if messages are sent to a particular patient

Created 4 Oct 02:11pm by Colin Cooper

Patient Relationship Management - Communications

0 Needs review
2 Vote

Kiosk Check-in/Mobile Check-in to Update Appointment book status

This would be useful to let the whole office staff know when the patient is here and checked in for their appointment by looking at the appointment status color change. The Benefit would be is when the front desk is away from their desk for a brie...

Created 29 Sep 06:57pm by Shalea Sharp

Patient Engage Live & Mobile

0 Needs review
1 Vote

Patient Engage

Online forms; the printed version of our online forms is 15 pages and not well laid out. It shows all the Provinces not just the one they picked. Should maybe only show the sections/lines that are filled out rather than every option, ie secondary ...

Created 28 Sep 07:59pm by Guest

Patient Forms

0 Needs review
1 Vote

Patient Engage

The need to customize the text messages that go out. Our office recently moved and we would like each reminder to let the patients know that we have moved and the new address.

Created 28 Sep 07:53pm by Guest

Appointment Reminders

0 Needs review
3 Vote

Text message reminders

I'm not always seeing new texts that come in on the Patient Engage toolbar. When I open the "Hub" there may be new texts there that I haven't seen. NEW TEXTS RECEIVED NEED TO SHOW UP ON THE TOOLBAR! Also, automated texts say "Reply HELP=help." Wha...

Created 26 Sep 10:35pm by LaDonna Ashburn

Patient Engage Live & Mobile

0 Needs review