Dentrix Ideas
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PARENT VS CHILD Primary contact option
Being a pediatric practice, our 2 way text & incoming caller IDs show up as "unknown" when there is more than one child in the family. We want the option to set parents as the primary contact but currently the system only picks up patients. In...
Created 17 Jun 22:06 by Guest
Patient Relationship Management - Communications
0
Needs review
1
Vote
Demand Force Confirmation Update
Please make so that if a patient does not confirm their appointment, but still comes in, that when the appointment is set a complete in Dentrix it reflects the appointment was confirmed in Demand Force.
Created 14 Jun 16:46 by Guest
Appointment Reminders
0
Needs review
1
Vote
Having the ability to send pictures/videos to patients through text in Patient Engage
Being able to send short 30 sec patient education videos to patients through Patient Engage would be great!
Created 24 May 15:53 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Later time options for Birthday reminder
Our patients are receiving their "Happy Birthday" reminders via DemandForce at MIDNIGHT!! I've had upset pts because they believed there was an emergency when their phone buzzes in the middle of the night... There are no other options unless I tur...
Created 19 May 17:29 by Guest
Appointment Reminders
1
Needs review
1
Vote
Make Mobile and Email Mandatory
For texting appointment reminders and sending out forms via email.
Created 09 May 15:55 by Bill Graves
Patient Forms
0
Needs review
1
Vote
Demand Force Campaign: Edit Source Code
Under previous versions of Demand Force Campaigns, it was possible to edit the source code. Having this capability again would be helpful.
Created 21 Apr 19:18 by Chris Raines
Campaign Studio - Newsletters
0
Needs review
1
Vote
Campaign Email Proofs Should Have Working Links
Currently, Campaign Email Proofs do not contain working links. This causes users to send bulk emails with broken links. Email Proofs should accurately reflect exactly what the patient will receive.
Created 21 Apr 19:08 by Chris Raines
Campaign Studio - Newsletters
0
Needs review
1
Vote
Family info on Phone Sight pop up
When call comes into office the patient name pops up. We would like to see the family appointments also pop up. For instance if a mother calls in and wants to see appointments for her family you could see the rest of the families appt with out hav...
Created 13 Apr 14:58 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Change format to look like Appt book
As we look at PE the format is not orderly by provider as the appointment book format. If a provider needs to know their schedule for the day it is not user friendly to see only the individual provider's schedule. We would prefer the view to be th...
Created 13 Apr 14:41 by Guest
Patient Engage Live & Mobile
0
Needs review
1
Vote
Automatic Survey and Review email
I would love it if you could go back to being able to send the survey and review email to patients who have come in for selected appointments and not to those triggered when a payment is made to their account. In the ortho office, just because a p...
Created 07 Apr 18:25 by Guest
Patient Engage Live & Mobile
0
Needs review
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