Dentrix Ideas

121 Vote

e-mail quick letters

It really is silly that to e-mail quick letters to a patient you have to either cut and paste the letter into the e-mail box from dentrix or copy and paste the e-mail in MS Word when sending. there should be a option of sending directly.

Created 9 Jul 04:28am by Guest

Patient Forms

11 Future consideration
1 Vote

Specialist Letters

As a Periodontics office, it would be nice to have a better way to create letters to correspond with general dentists.

Created 16 Nov 06:04pm by Reynolds Christine

Patient Relationship Management - Communications

0 Needs review
97 Vote

Option for Questionnaire and Treatment Plan to be printed in Other languages

Option for Questionnaire and Treatment Plan to be printed in Other languages, especially spanish.

Created 9 Jul 04:30am by Guest

Family File / Patient Forms / Treatment Plan

35 Future consideration
3 Vote

Electronic signature in patient engage, signature pads are inconvenient.

Every office that has paperwork online has a feature to electronically sign the information, why does Dentrix not have this feature?

Created 28 Sep 02:09pm by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Copy and Paste option

Please add the copy/paste option for texting. This is a huge inconvenience when we want to send multiple patients a message. We should NOT have to make a template for everything!!!

Created 18 Oct 07:31pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Being able to upload documents to emails on DentrixHub

Any templates can have attachments added/ uploaded for one secure place of patient communication.

Created 8 Nov 04:07pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Patient Engage has too many system errors

We are encouraged to use our iPads for new patient forms but Patient Engage/Dentrix Hub has system errors, we had issues with uploading questionnaires for about 2 months. It took multiple calls that lasted longer than an hour just to be told not-s...

Created 7 Nov 10:25pm by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

Improve Comms

Please increase character limit for text. Multiple texts annoy and inconvenience patients. Please also create a schedule in which we can determine a timeframe for when email communications go out.

Created 4 Oct 05:57pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

There has to be a deactivation feature on Campaigns

I just spent over two hours of my life on a call that did not fix my issues, all of that could have been avoided if someone had a brain and considered the simple fact that office may need to de-activate marketing campaigns on DentrixHub, or delete...

Created 31 Oct 09:11pm by Guest

Campaign Studio - Newsletters

0 Needs review
4 Vote

be able to choose a time frame for patients to get email notifications

we are getting complaints from patients that they are getting emails in early morning hours and when I called on that the service person said that at this time it cannot be controlled. You should have a way to choose the times that emails go out, ...

Created 2 Aug 03:41pm by Guest

Patient Relationship Management - Communications

1 Needs review