Dentrix Ideas

7 Vote

When deductible applies to a claim, have that info print on billing statement.

After posting a payment that has a deductible applied, have that deductible info print on the billing statement. Many patients do not look at their EOBs and will call the office asking why the remaining balance is so high. It would be nice if afte...

Created 18 Jun 05:18pm by Guest

Statements

0
1 Vote

Batch Processing by workstation

At one time the options listed on the Batch Processing Options were set and unique to each workstation. Now these settings are global. This is an awful change! Not everyone performs tasks within an organization the same way. This has created angst...

Created 21 May 07:52pm by Guest

Statements

0
4 Vote

Email receipts easier

With Dentrix Pay my major complaint as well as patients is that we are not able to email the receipt to them. Our old processor we were able to print or click email and add the email in a box and send it to them. Also, it would be great to be able...

Created 21 May 12:52pm by Guest

Statements

0
2 Vote

eStatements setup. Can they have the same aging balance, current balance, etc display as regular statments?

I don't want to have a "patient portion" or Estimated Insurance" box on the eStatements. I want the eStatement to look the same as our regular billing statment setup which has current, 30, 60, 90 and balance due.

Created 18 May 06:14pm by Guest

Statements

1
15 Vote

Billing Statement to look like insurance EOB breakdown

It would be great if the billing statements could show the breakdown of services completed, and what insurance paid for each service instead of bundling it into one insurance payment. An insurance claim in the ledger gives each procedure, the insu...

Created 20 Feb 07:01pm by Guest

Statements

0 Future consideration
2 Vote

statements sent by patient rather than by guarantor

I would like to see statements sent to individual patients rather than by guarantors only. A patient of ours that is the guarantor received a statement for a balance from his wife that did not even show the procedure or her name listed. This cau...

Created 13 Feb 10:27pm by Guest

Statements

0 Future consideration
5 Vote

statement of services redered

The part of the receipt that says "prior balance "current credits" current charges" "new balance" "dental ins est" Please pay" MAKES NO SENSE!!!! Please change as our patients DO NOT UNDERSTAND IT nor do we!! Very confusing and the numbers are FAU...

Created 6 Feb 08:22pm by Guest

Statements

0 Future consideration
2 Vote

Templates for Guarantor Notes

It would be really useful to have templates for the guarantor notes. Our office sends several hundred statements each month and each account is reviewed/notes made - if we had the option to set up templates like we do for chart notes, it would sav...

Created 21 Jan 07:23pm by PB

Statements

0 Future consideration
3 Vote

Billing Statements copied to Doc Center

I really need my Statements to copy to the document center when they are previewed and printed

Created 21 Jan 05:54pm by Guest

Statements

0 Already exists
1 Vote

amount due on tear off section of statement.

at the top of the page near the credit card information or amount being paid include the amount that is due. like with other bills with a tear off section have amount due line and then amount being paid.

Created 14 Jan 08:42pm by Guest

Statements

0 Future consideration