I was so excited to use estatements and now I cant even use it! It populates estimated patient portion and insurance estimate that's not correct. It should have the ability for that information not show like the mailed statements!
Guest
I agree!!! Patients are now calling to let us know they are confused and there is nothing we can do about it because of how it was built. PLease DENTRIX make the adjustments necessary. In the meantime will have to reassess our dentrix bundle options and have to go back to paper
Yes, I was excited too. I would like to have the ability to edit the email statement template to match the printable one. Give me the option to edit it so the patient sees what I see.