Dentrix Ideas

ESTATEMENTS SHOWS INCORRECT INFO

I was so excited to use estatements and now I cant even use it! It populates estimated patient portion and insurance estimate that's not correct. It should have the ability for that information not show like the mailed statements!

  • Guest
  • Oct 2 2020
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  • Guest commented
    August 24, 2023 20:54

    I agree!!! Patients are now calling to let us know they are confused and there is nothing we can do about it because of how it was built. PLease DENTRIX make the adjustments necessary. In the meantime will have to reassess our dentrix bundle options and have to go back to paper

  • Guest commented
    December 08, 2022 19:30

    Yes, I was excited too. I would like to have the ability to edit the email statement template to match the printable one. Give me the option to edit it so the patient sees what I see.