Dentrix Ideas

1 Vote

A Call back when waiting for support

When we call in for support, it would be great to have the rep/tech call us back when they are ready. It is very time consuming to have to wait on hold, and it would be great if they could call us when they are ready and we could carry on with our...

Created 1 Jun 04:33pm by Guest

Dentrix Canada

0 Needs review
8 Vote

Have Electronic EOB's autoprint after being sent to Document Center

Lets talk about the new update where the electronic EOB's are being sent directly to the document center and not printing. This update has absolutely changed the functionality of checkout for the worse. Each office in the building I work in (which...

Created 1 Mar 07:56pm by Guest

Dentrix Canada

0 Likely to Implement
22 Vote

Email options instead of print

Email anything: statement, walkout, treatment planner, etc. Have this ability without going to the document center.

Created 26 Mar 09:57pm by Ashley Watkins

Dentrix Canada / Practice

6 Future consideration
17 Vote

Patient arrival alert

We would like a better way to view when a patient arrives. Currently we change the appointment status color, but this is often overlooked. It would be great to have the appointment start flashing.

Created 26 Mar 09:23pm by Ashley Watkins

Dentrix Canada / Scheduling

2 Future consideration
2 Vote

Adding attachment to EDI claims in Canada

Would be nice to add an attachment to electronic claims and predeterminations such as x-rays or photos to speed up adjudication process.

Created 31 Oct 02:43pm by Guest

Dentrix Canada

1 Future consideration
1 Vote

Automatically log out of an account after a certain length of time

It would be helpful for dentrix to automatically log out of a users account after a certain period of time so that another user does not access their personal account. For example, our receptionist is the one mainly checking patients out of the co...

Created 7 Feb 09:02pm by Guest

Dentrix Canada

0 Needs review
12 Vote

ASAP listwithout appointment

Be able to have an ASAP list without having to have an appointment.

Created 26 Mar 10:15pm by Ashley Watkins

Dentrix Canada / Practice

1 Future consideration
12 Vote

Override insurance estimates without having to update payment tables.

Be able to over ride insurance estimates without having to update payment tables. For example, fluoride covered under one family member but not another under the same plan due to age. Right now can't do this as would change all coverage for that p...

Created 26 Mar 09:47pm by Ashley Watkins

Dentrix Canada / Insurance

0 Future consideration
5 Vote

send receipts through email

send all receipts/ with insurance acknowledgement and next appointment via e-mail through dentrix.

Created 5 Aug 06:01pm by Guest

Dentrix Canada

0 Needs review
10 Vote

Provider holiday hours

Close out a provider for holidays and have it show on the appointment book.

Created 26 Mar 10:13pm by Ashley Watkins

Dentrix Canada / Scheduling

0 Likely to Implement