Dentrix Ideas

1 Vote

Real Time Care Credit payment

When we post a care credit payment through the ledger it automatically posts to the ledger the processed payment amount. The money for that payment usually takes about 2 days to post to the bank account, that is the point at which the payment shou...

Created 29 Sep 01:12pm by Guest

Billing and Adjustments

0 Needs review
1 Vote

Wireless Credit Card Terminals

Dentrix Pay needs to be able to utlize the Ingenico 3000 or 5000 WiFi / 4G terminal connectivity to post payments to the patient's Ledger. Our practice needs to have a mobile Credit Card Terminal that we could walk Operatory to Operatory to collec...

Created 28 Sep 11:16pm by Guest

Ledger

0 Needs review
1 Vote

Allow othe account actions while in the claim box

We recently updated to and can no longer do anything while a claim box is open. We used to be able to scroll the account screen, toggle through other claims, enter adjustments. It would also be great to be able to be able to open the family file, ...

Created 26 Sep 02:07pm by Guest

Ledger

0 Needs review
1 Vote

Auto uncheck the box that says "apply to payment agreement"

This box is making my life chaos. If you forget to uncheck it, it applies family member payments to any payment agreement on file in that family. That means it skews the payment agreement on file and skips payments as the system thinks it was alre...

Created 21 Sep 04:16pm by Guest

Ledger

0 Needs review
1 Vote

Print just a payment summary for a particular family

A patient would like to receive a payment summary for the year without printing procedures and adjustments.

Created 20 Sep 06:17pm by Guest

Billing and Adjustments

0 Needs review
1 Vote

Put the old one back

It really stinks. You have to make all these clicks just to save it, and the date doesnt show up on our claim history reports. I have to add it in. It is so much more time consuming then just a simple click like it used to. Are you going to me doi...

Created 20 Sep 12:36am by Av Dental

Billing and Adjustments

0 Needs review
1 Vote

veiw past payment information in claim, ia: check number of payment does not always show completly.

Should always be viewable even if in history for auditing puposes, from insurance because of duplication of payment or partial payments only

Created 13 Sep 07:06pm by Suheila Aboumourad

Ledger

0 Needs review
1 Vote

It would be nice to be able to attach a patient payment to procedure.

No description provided

Created 6 Sep 05:43pm by Guest

Billing and Adjustments

0 Needs review
1 Vote

Urgent! Request to Pay- Missing Practice Details: Office Name & Logo

It would be very helpful to have the office name show up on the request text messages the patient receive. This will properly identify practice to avoid charge backs and variances. Also please add reason for bill for example: "past due, family bal...

Created 6 Sep 04:13pm by Mary Collier

Statements

0 Needs review
1 Vote

Add automatic debit to a patient's payment agreement

Currently, the payment agreement still has to be manually ran. It relies on the office person remembering to run the card. Several patients have asked about automatic withdraws, especially ortho cases. It would be nice if we could add this feature.

Created 1 Sep 01:34pm by Guest

Ledger

0 Needs review