Dentrix Ideas

5 Vote

Audit individual patient

There should be a way to search an individual patient's history, eg. claims sent or deleted, payments entered or deleted, adjustments made or deleted.

Created 14 Aug 16:39 by Guest

Billing and Adjustments

0 Needs review
47 Vote

Easy button to Email Receipts/walk out statements to patients instead of printing

Many of my patients are requesting that we email their receipts instead of printing. Great idea to save paper. Would also be nice to easily email patient ledgers for end of the year requests for taxes.

Created 15 Nov 16:21 by Guest

Ledger

5 Future consideration
3 Vote

Not allowing Dentrix to default to inactive providers

when posting a payment it will pull from inactive providers and post adjustment to them.

Created 01 Nov 16:50 by Guest

Ledger

0 Needs review
1 Vote

Option to move the name allignment on billing statements

Makes it easier to see on billing envelopes

Created 23 Jan 21:03 by Guest

Statements

0 Needs review
4 Vote

ADD TOOTH# TO STATEMENT PRINT OUT

Please add tooth# to statement. Its not convenient to print statement then hand write tooth#'s next to each procedure THEN scan it in & email to patient or give to pt in office. PLEASE consider this as option for statements. Thank you!!

Created 16 Sep 16:20 by Guest

Statements

1 Needs review
1 Vote

time range for pre-authorization aging report

The report shows back to more than 10years ago information which is not helpful at all. We need to set time range for recent 12month please

Created 21 Jan 21:22 by Guest

Ledger

0 Needs review
11 Vote

Email receipt feature from the patient ledger

We are now in 2023, we need to keep up with the technology. A lot of patients request their walkout statement to be sent directly to their email. We do not have this feature at the moment. We can but it requires a lot of steps. Electronic billing ...

Created 20 Oct 13:21 by Kristle

Ledger

0 Needs review
2 Vote

Have refunds display on the deposit

So the deposit matches the actual amount being deposited. And it reflects in the patient's account as $ lost not just an adjustment.

Created 04 Dec 17:46 by Guest

Ledger

0 Needs review
14 Vote

Be able to change/increase the size and font on the ledger

It would be easier to read without changing the resolution of the computer as whole. If you can change it on the appt screen why not the ledger.

Created 04 May 16:00 by Guest

Ledger

1 Needs review
17 Vote

DO NOT COMBINE PAYMENTS

Dentrix now combines payments, if made on the same day, when printed from the ledger. This has become a huge problem for patients making a partial payment with their HSA or flex card and are being denied, even with the separate receipts showing th...

Created 06 Dec 13:31 by Guest

Ledger

2 Needs review