Dentrix Ideas

1 Vote

Updating codes

When dentrix does the ADA code update they should mark the old ones invalid so they cant be used .. It makes it hard on billing when the wring codes are still there we try very hard to check for mistakes but sometimes they slip thur .. It makes it...

Created 27 Dec 06:38pm by Guest

Billing and Adjustments

0 Needs review
1 Vote

special adj rule

please look into how your special adjustment works. when moving the patient out of a family account, the current balance should NOT go to guarantor unless the patient is no longer coming back and or is deceased.

Created 20 Dec 05:55pm by Guest

Billing and Adjustments

0 Already exists
1 Vote

Would like to see Dentrix able to print a manual billing statement to send to patients with an F-L3 format rather than a plain statement on white paper

It looks more professional when charges are posted to the statement. Your 2nd tier tech associates added F-L3 form to the Practice Resource/Practice Defaults did not work properly as you can see attached.

Created 19 Dec 07:55pm by Guest

Statements

0 Needs review
1 Vote

Right click procedure code in ledger

Sometimes a girl just wants to open the claim a procedure is attached to without having to open every claim in the ledger! Would also love if you could see the history of the code/tooth (diagnosed date and the option to open the chart note from th...

Created 15 Dec 09:01pm by PB

Ledger

0 Needs review
1 Vote

Billing statement with patients name, not the guarantor

Whenever I send out billing statements I always get phone calls with complaints that it was sent to the guarantor even though it is the balance of a different patient in that family. It would be helpful to have just the patients name on the statem...

Created 15 Dec 06:32pm by Guest

Billing and Adjustments

0 Needs review
2 Vote

View insurance from the ledger

From the Ledger, it would be really helpful to be able to easily view the account's insurance information straight from the Ledger instead of just pulling up a claim. Currently, I'm having offices complain that they can't just click on the benefit...

Created 15 Dec 12:55am by Guest

Ledger

0 Needs review
2 Vote

Audit Trail Report - Initial Entry, Changed Date

When a user makes an initial entry and then changes the initial entry date, the user ID is not recorded in the audit trail. Article Number 14390: https://hsione.force.com/dentrix/s/article/21539 IMO, this should not be considered 'normal' program ...

Created 14 Dec 12:07am by Guest

Ledger

0 Needs review
1 Vote

FiFO as a default for automatic payments

When using automatic payments have FIFO be an option as a set default so you don't have to go back into every account.

Created 13 Dec 06:36pm by Guest

Billing and Adjustments

0 Needs review
10 Vote

DO NOT COMBINE PAYMENTS

Dentrix now combines payments, if made on the same day, when printed from the ledger. This has become a huge problem for patients making a partial payment with their HSA or flex card and are being denied, even with the separate receipts showing th...

Created 6 Dec 01:31pm by Guest

Ledger

2 Needs review
3 Vote

SEPARATING ACCOUNTS

I have no idea how many times this needs to be said, but it needs to be DONE ASAP. Separating accounts. If a child turns 27 for example, no longer is on INS and parents request them off the account. No balance on ANYONE, we separate - all of a sud...

Created 1 Dec 03:11pm by Guest

Ledger

1 Already exists