Dentrix Ideas

2 Vote

Issue with Account Ledger Accuracy

Occasionally, the ledger displays incorrect amounts for what is owed by the patient or insurance (even when we correctly put in the the amount expected by insurance). These discrepancies can result in under-collection or over-collection due to inc...

Created 22 Oct 05:47pm by Amberlee Ethier

Ledger

0 Needs review
1 Vote

Billing statements

A option to be able to set a balance forward date as default with specific dates for every time we open the billing statement option at the moment to create a report. The only options so far for the software version 25.18.0.4389 are from selector ...

Created 22 Oct 04:56pm by Guest

Billing and Adjustments

0 Needs review
3 Vote

Billing statement request

I would love to have billing statement also with the family's information instead of just the guarantor's name at the moment of printing the request on the name and address part. Like if there's also a wife on the family file, be able to send her ...

Created 21 Oct 04:18pm by Guest

Billing and Adjustments

0 Needs review
4 Vote

Make font larger in ledger, very tiny

No description provided

Created 15 Oct 05:27pm by Guest

Ledger

0 Needs review
1 Vote

Customize view of payment types

If you guys can create a way to move up and down the payment types that we see on ledger whenever we enter a payment

Created 13 Oct 02:57pm by Maria Henderson

Ledger

1 Needs review
5 Vote

Flex Spending Receipts

Receipts for Flex spending are needed when procedures and payments are on different dates and there should be a way to only show specific procedures. Walkout statements do not work when procedures and payments are on different dates. Ledger works ...

Created 7 Oct 04:00pm by Elise Markley

Ledger

0 Needs review
4 Vote

Separate patient portion due and out to Insurance

By adding this- You would easily be able to look at the patient's ledger and see what is out to insurance (not yet the patient's responsibility) and what is the patient's responsibility- This would be ONLY AFTER insurance has paid. This would in t...

Created 30 Sep 06:18pm by Desiree LaFromboise

Ledger

0 Needs review
1 Vote

Electronic Statements and Payments

Very displeased with the way the electronic statements are sent and the way electronic payments are processed. It would be beneficial for our Practice if we were able to customize the text that is sent with the electronic statement. Such as, infor...

Created 30 Sep 05:27pm by Guest

Statements

0 Needs review
4 Vote

Remove Insurance Estimate on the ledger

Dentrix should be able to provide us the option to remove the section from "expected from dental insurance" because some practices do not add insurance information and each policy is unique.

Created 26 Sep 05:00pm by Guest

Ledger

0 Needs review
13 Vote

Please remove Head of Household

Our patients dislike it, it's antiquated, and it messes up our ledgers for billing.

Created 24 Sep 04:57pm by Guest

Billing and Adjustments

1 Needs review