Dentrix Ideas

2 Vote

Requesting AR Help

I know there is a way to pull a detailed report providing me when a complete breakdown of Provider AR when I pull the provider credits through the aging report. I am told by dentrix that this cannot be done but I am sure that it can as I have had ...

Created 13 Jan 09:50pm by Amanda Poirier

Billing and Adjustments

0
2 Vote

Split Credit Card payments by Individual patients by specific dollar amounts

When a patient makes a family payment by credit card you are only allowed options that don't enable you to manually post a specific dollar amount to each patient as needed. Then later you have to go in and make manual debit/credit adjustments

Created 8 Jan 08:18pm by Guest

Ledger

0 Future consideration
3 Vote

when you send a statement out it should save a copy in doc center

when we send statements out it should save a copy to doc center so we can look at was sent out and what it said . patients call all the time and claim we didn't send them a statement or that's not what my statement said. It will also confirm the a...

Created 21 Aug 09:42pm by Guest

Statements

1 Already exists
2 Vote

Finding specific patient balances within the family file

When a patient calls and wants to know which family member has the balance(s) within a family, it would be efficient to be able to click on a box in the family file & have it display each family member & what their current balance is.

Created 30 Dec 08:34pm by Guest

Ledger

0
1 Vote

Billing Statements

A report to see all the billing statements that have been generated over a period of time so that we can track who has been sent a bill and if we need to send a new one because if an insurance pays and patient owes a bill and we send the statement...

Created 13 May 08:56pm by Guest

Billing and Adjustments

2 Needs review
1 Vote

insurance overpayment

in the past was able to have a pop up when a overpayment was being applied to a claim (usually dual ins.) Was a nice quick way to find that you were needing to address immediately, rather than later. Why was this feature removed?

Created 13 May 05:48pm by Louise James

Ledger

0 Needs review
3 Vote

credit card numbers

add the ability to collect credit card numbers and an authorization spot to use it to clear balance after insurance pays

Created 7 Aug 02:37pm by Guest

Billing and Adjustments

0 Future consideration
3 Vote

Ability to split preauthorizations like claims

If we receive a preauthorization and procedures have not been approved due to pending status, the ability to split the preauthorization without having to delete andrecreate into seperate pred's would keep the integrity of the original pred.

Created 6 Aug 05:28pm by Guest

Ledger

0 Future consideration
3 Vote

Do not send statements to patients with outstanding claims

If you click the option to do not send statement to patients with a claim pending it should NOT create a statement for patients with ANY primary or secondary claim pending. It should not create statements if this or but this IF you chose no statem...

Created 6 Aug 01:35pm by Guest

Statements

1 Already exists
1 Vote

Add each family members balance next to their name

After clicking on "View" in the Ledger, it would be nice to see the patients individual balance next to their name. That way you do not have to click on each patient to find who the balance is on.

Created 11 May 09:40pm by Guest

Ledger

0 Needs review