Dentrix Ideas

5 Vote

payment option- refund to credit card

Sometimes have to refund a patients account on their credit card. Doesn't show in daily totals of credit cards.

Created 25 Jan 17:51 by Guest

Billing and Adjustments

0
4 Vote

Date of service on statement of services rendered

It would be very helpful if the date of service was on the statement of services rendered. Flex plans require this & we are having to type it on them.

Created 29 Oct 15:27 by Guest

Billing and Adjustments

1
3 Vote

Tracking Provider Input on Ledger

I would like to be able to tell which employee entered items on the ledger and who submitted the insurance claims.

Created 03 Aug 18:56 by Guest

Ledger

0 Needs review
3 Vote

Finance charge should be calculated 30 days from last payment with a balance

Currently, finance charges are automatically posted on the first of the month regardless of if the patient just made a payment the week before. Or if patients are on a billing/payment agreement paying monthly on a set date that is not the first of...

Created 03 Aug 02:00 by Ellie

Billing and Adjustments

0 Needs review
2 Vote

Statements

Being able to add the patients phone number on the billing statement, this will bring offices up to code with Collection agencies

Created 11 May 15:59 by Guest

Statements

0 Needs review
1 Vote

Tabs for multiple patients in ledger/family file

The users would like to have the ability to have multiple patient records open at the time same time, specifically in the ledger or family file so that they can tab back and forth and multi-task.

Created 16 Feb 22:15 by Shelley Tegenkamp

Ledger

0 Needs review
4 Vote

Date range for ledger-walkout statements and individual patient ledgers

Patients have asked me to print out a statement showing a certain date when they paid for services for their HSA/FSA. Need to be able to do a date range instead of putting in a date and everything else shows up on the ledger we print out for the p...

Created 20 Oct 00:13 by Guest

Ledger

1
6 Vote

Insurance Credit Card Payment

Version 7.3 New Worldpay System Bulk insurance payments and single patient insurance credit card payments. NO INSURANCE CREDIT CARD PAYMENT OPTIONS. Are not able to post in the claim and close out claim while posting payment. It's been suggested t...

Created 10 Mar 19:06 by Guest

Ledger

0 Future consideration
6 Vote

Add a separate VIEW OPTION in the Ledger to be able to see the procedures with charges, Insurance and patient payments made for those procedures and balance remaining in separate column rather than view chronologically.

This would really be helpful for non-billing staff to understand at a glance where balances are coming from. If there was a separate view option that they could flip to to be able to see why a patient owes, rather than looking at the ledger as an ...

Created 21 Feb 14:36 by Guest

Ledger

0 Future consideration
1 Vote

BE ABLE TO MODIFY STATEMENTS

Now on the statements the adjustments/credit appears. We don't like that. We prefer to select a visit and show the patient that they responsible for this balance since the insurance did not pay full amount or any reason. The statement is so confus...

Created 09 Feb 15:19 by Guest

Statements

0 Needs review