Dentrix Ideas

5 Vote

payment option- refund to credit card

Sometimes have to refund a patients account on their credit card. Doesn't show in daily totals of credit cards.

Created 25 Jan 17:51 by Guest

Billing and Adjustments

0
4 Vote

Date range for ledger-walkout statements and individual patient ledgers

Patients have asked me to print out a statement showing a certain date when they paid for services for their HSA/FSA. Need to be able to do a date range instead of putting in a date and everything else shows up on the ledger we print out for the p...

Created 20 Oct 00:13 by Guest

Ledger

1
2 Vote

Add option to print submitted claim EOB to either printer or document center or both

At our office our patients are used to getting the EOB after they pay. So we have to now print the EOB from document center which take longer than before when it used to get sent directly to printer. We are located in Canada and sending the claim ...

Created 25 Apr 23:01 by Guest

Ledger

0 Future consideration
6 Vote

Insurance Credit Card Payment

Version 7.3 New Worldpay System Bulk insurance payments and single patient insurance credit card payments. NO INSURANCE CREDIT CARD PAYMENT OPTIONS. Are not able to post in the claim and close out claim while posting payment. It's been suggested t...

Created 10 Mar 19:06 by Guest

Ledger

0 Future consideration
3 Vote

Itemizing adjustments when entering insurance payments.

I think we should be able to enter adjustments that are attached to specific procedures. Just like we are able to itemize the payment, we should be able to itemize adjustments so we are able to see exactly which codes we are adjusting and how much.

Created 01 Jul 21:42 by Maggie England

Billing and Adjustments

0 Needs review
3 Vote

Make possible to delete procedures in history

There should be an option to delete procedures in history if it was posted by mistake or error

Created 01 Jul 17:02 by Guest

Ledger

0 Needs review
6 Vote

Add a separate VIEW OPTION in the Ledger to be able to see the procedures with charges, Insurance and patient payments made for those procedures and balance remaining in separate column rather than view chronologically.

This would really be helpful for non-billing staff to understand at a glance where balances are coming from. If there was a separate view option that they could flip to to be able to see why a patient owes, rather than looking at the ledger as an ...

Created 21 Feb 14:36 by Guest

Ledger

0 Future consideration
1 Vote

Organize Ledger Treatment Plan by visit number

When sending prior authorizations I send them in groups by visit number, organizing the treatment plan ledger by the same groupings as the treatment planner in the patient chart would be a huge time saver and keep codes from getting missed. You ca...

Created 25 Jan 22:14 by Guest

Ledger

0 Needs review
1 Vote

Patient balance option

In enterprise, in the ledger at the bottom you can see the patient balance and family balance. As well as see where the balance is coming from and appropriately apply them to the correct procedures.

Created 25 Jan 12:40 by Guest

Ledger

0 Needs review
2 Vote

Change Print Order of Fast Checkout

When you select the fast checkout option, the insurance claim prints first followed by the walkout statement. Allow us to customize the print order so we can choose to print the walkout statement first if we choose to do so.

Created 11 Apr 12:22 by Guest

Ledger

0 Needs review