Dentrix Ideas

4 Vote

Send statements with line items

Please provide for automatically sending statements with every transaction from the last zero balance. Patients don't want to get statements with "balance forward." When a patient has a transaction and I want to send an e statement, it should auto...

Created 22 Nov 16:53 by Guest

Billing and Adjustments

0
1 Vote

Add more characters to RX

I have a magic mouthwash RX and I don't have enough character allowance in the "Sig" area. Please allow more characters in this area.

Created 05 Feb 20:21 by Guest

Ledger

0 Needs review
2 Vote

Statements

Being able to add the patients phone number on the billing statement, this will bring offices up to code with Collection agencies

Created 11 May 15:59 by Guest

Statements

0 Needs review
4 Vote

Default selected payment type in "Enter Payment" should be "Credit card."

When clicking to "Process payment" in patient ledger, "Check payment" is currently the default payment type. We must scroll to find "Credit card," click to highlight before we can process a payment. "Credit card" should be the default payment type...

Created 09 Nov 16:46 by John VanCamp

Ledger

2
7 Vote

Do not allow payment and adjustment to be more than 100% of charge

currently you can post a payment and adjustment for any amount. sometimes double adjustments are posted in error. Dentrix should not allow you to post payments and adjustments on claims that total more than 100% of the billed amount. This should c...

Created 06 Aug 13:27 by Guest

Ledger

1 Future consideration
3 Vote

Tracking Provider Input on Ledger

I would like to be able to tell which employee entered items on the ledger and who submitted the insurance claims.

Created 03 Aug 18:56 by Guest

Ledger

0 Needs review
3 Vote

Finance charge should be calculated 30 days from last payment with a balance

Currently, finance charges are automatically posted on the first of the month regardless of if the patient just made a payment the week before. Or if patients are on a billing/payment agreement paying monthly on a set date that is not the first of...

Created 03 Aug 02:00 by Ellie

Billing and Adjustments

0 Needs review
7 Vote

we should be able to seperate a family account even if they have balances .

when a family has split or kids are still living at home but are responsible for own account. or when divorce happens. so many variables. we should be able to put them on there own account even with balances. .

Created 31 Jul 23:47 by Guest

Ledger

0 Future consideration
4 Vote

Date of service on statement of services rendered

It would be very helpful if the date of service was on the statement of services rendered. Flex plans require this & we are having to type it on them.

Created 29 Oct 15:27 by Guest

Billing and Adjustments

1
5 Vote

payment option- refund to credit card

Sometimes have to refund a patients account on their credit card. Doesn't show in daily totals of credit cards.

Created 25 Jan 17:51 by Guest

Billing and Adjustments

0