Dentrix Ideas

4 Vote

Attaching EOB or letter to eStatement

When we send a patient a eStatement, it would be nice to be able to attach the patients EOB since they tend to call and ask questions. This is not efficient. We would like to avoid these calls. A letter would be nice if we are sending to patients ...

Created 28 Mar 13:04 by rachel potts

Statements

0 Needs review
1 Vote

MAKE THE PRINT LARGER IN THE TREATMENT PLANS

PEOPLE WOULD BE ABLE TO SEE IT BETTER

Created 04 Mar 21:02 by Teryl M

Ledger

0 Needs review
2 Vote

Receipt notes formatting

It would be great if we could format receipt notes using larger fonts, making it bold and centering the message.

Created 06 Jul 17:28 by Melanie Lichtenberger

Statements

0 Needs review
6 Vote

eStatement / Quickbill Payment - allow for adjustment of posted date in ledger to match the other batched credit card actvitiy

When processing the eStatement / Quickbill payment into the ledger, the posted date may not match the date of the payment made by the customer. Need to allow for adjustment of the ledger posted date to match the other credit card activity for that...

Created 11 Nov 16:49 by Andrea

Ledger

0
4 Vote

Debit Adjustments (i.e., Patient Refunds) need to decrease Production Charges

There needs to be a way to subtract Debit adjustments amounts from the Production Charges. The most common are NSF Cheque Returns and Patient Refunds. In Canada, Dentists always pay taxes on their Production Charges (not on collections). When a...

Created 09 Mar 23:10 by Guest

Billing and Adjustments

0 Needs review
4 Vote

Assign a color to pop up alerts

It would be beneficial to differentiate between pop up information. Front desk would benefit for financial pop up, clinical would benefit for a medical pop up- if different colors could be assigned.

Created 08 Mar 15:04 by Guest

Ledger

0 Needs review
4 Vote

Show credit card payments as separate line items on billing statements, when entered in the ledger on the same date

Patient pays with a credit card or cash before going back to the operatory. Once in the chair treatment changes. Patient pays a second time with the same credit card or cash method. On a walkout, or billing statement it lumps the separate entrie...

Created 04 Mar 16:44 by Guest

Statements

0 Needs review
6 Vote

Change posting date for online payments

No description provided

Created 23 Oct 12:44 by Guest

Ledger

0
2 Vote

ability to see what employee posts payments in a patients ledger

This would be beneficial when there is a question about a post, etc to be able to ask the person/employee that did it

Created 29 Jun 18:23 by Guest

Ledger

0 Needs review
3 Vote

E-mail statements same information as mailed statements

I have my statement settings to not include any procedures out to insurance in the "pay now" field. It is fine on the paper statements, but the E-mail statements reflect "amount expected from insurance" and add the remainder to the balance due. Bo...

Created 25 Oct 23:33 by Guest

Statements

0 Needs review