Dentrix Ideas

Debit Adjustments (i.e., Patient Refunds) need to decrease Production Charges

There needs to be a way to subtract Debit adjustments amounts from the Production Charges. The most common are NSF Cheque Returns and Patient Refunds.

In Canada, Dentists always pay taxes on their Production Charges (not on collections). When an account is refunded or payment is NSF there should be a way to 'Void' the charge so it doesn't get counted as a charge.

The Provider A/R Totals report treats Debit adjustments as additions to Production Charges. It should be the opposite so debit adjustments decrease the production charges. If there could be an extra setting or option added to this report so Debit Adjustments decrease the Production Charges, that would be good for Canadian offices.

  • Guest
  • Mar 9 2022
  • Needs review
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