Dentrix Ideas

2 Vote

enter payment window

When you open "enter payment" window, have the notes arrow/window open by default. speeds up workflow.

Created 04 Oct 20:28 by Guest

Ledger

0 Needs review
1 Vote

Ledger History

Please change the ledger to show more than the last 30 days. It would be much more user friendly to hope the option per work station to see history, with out all the extra clicks.

Created 17 Apr 13:45 by Cheryl Wilklnson

Ledger

1 Needs review
8 Vote

When deductible applies to a claim, have that info print on billing statement.

After posting a payment that has a deductible applied, have that deductible info print on the billing statement. Many patients do not look at their EOBs and will call the office asking why the remaining balance is so high. It would be nice if afte...

Created 18 Jun 17:18 by Unknown Unknown

Statements

0
3 Vote

"Print Receipt" Button Should Allow Selection of Printer Drivers

In a patient's Ledger, when you open up a credit card transaction and you want to reprint the receipt, for whatever reason, you double-click the transaction entry to open the "View or Change Credit Card Payment" window and the button "Print Receip...

Created 08 Mar 13:25 by Leon Gerard

Ledger

0 Needs review
3 Vote

Billing via text messaging and/or email in the core software and no module add on needed

This is 2023 core software should have the ability to send a statement or ledger to a patient via text or email and not require an additional module subscription to do. Shouldn't have to pay extra for this.

Created 08 Mar 12:13 by Stephen Recupero

Billing and Adjustments

1 Needs review
4 Vote

Family Balance Charges

When posting a payment to a ledger with a family balance that applies to multiple family members apply the payment automatically to each member to clear their balance- do not apply it only on the member that you are posting on and then make the po...

Created 19 Aug 19:28 by Unknown Unknown

Ledger

0 Needs review
4 Vote

Pre-Authorization deductible

Please allow us to specify which code the insurance company is taking the deductible from when entering in a pre-authorization. Dentrix takes the deductible from the most expensive code. Delta Dental is taking the deductible from the first code in...

Created 19 Aug 18:44 by Guest

Ledger

1 Needs review
4 Vote

When I post a online credit card payment I need to be taken to the pt ledger

When I post a online credit card payment I need to be taken to the pt ledger. E-Central (I think) did this prior to your upgraded Patient Engage program. If I get 10 payments I now have to write the names down or take a pic of the names so I know ...

Created 22 Jul 20:26 by Guest

Ledger

1 Needs review
1 Vote

add the ability to split payments between providers during the posting process

Never mind, I finally figured out how to do this. :-)

Created 05 Apr 17:26 by Dawn

Billing and Adjustments

0 Needs review
1 Vote

Entering Pre-treatment estimates

When entering the estimated payment by procedure, have the curser go the the next procedure estimated payment box automatically. Right now it functions inefficiently. After you enter the first amount and hit enter, the next line item pops up, but ...

Created 04 Apr 15:04 by Shari

Ledger

0 Needs review