Dentrix Ideas

1 Vote

It would be nice to be able to attach a patient payment to procedure.

No description provided

Created 6 Sep 05:43pm by Guest

Billing and Adjustments

0 Needs review
1 Vote

Urgent! Request to Pay- Missing Practice Details: Office Name & Logo

It would be very helpful to have the office name show up on the request text messages the patient receive. This will properly identify practice to avoid charge backs and variances. Also please add reason for bill for example: "past due, family bal...

Created 6 Sep 04:13pm by Mary Collier

Statements

0 Needs review
9 Vote

Make Invalidated Procedures a different color in the ledger! Please!

The difference between the tiny star and tiny plus sign is hard to distinguish when not looking for an invalidated procedure specifically. It is troublesome to look at the ledger for a quick glace at historical procedures and to have to check for ...

Created 30 Sep 02:33pm by Guest

Ledger

2 Needs review
3 Vote

Finance Charge Option: option to skip if last charge was within the last 30 days

For those of us who send statements weekly, the Finance Charge report is a mess and takes extra time to audit and remove. For example: I sent statements on 2/25/2022 with a due date of 3/17/2022. Finance charges are set to automatically place on t...

Created 10 Mar 04:56pm by Heidi Ball-Kilbourne

Billing and Adjustments

0 Needs review
5 Vote

Make bill statements start at the date of the last zero balance for either printed bills or e-bills

The billing statements currently are driven by date so if the patient has a balance forward from a previous month, it shows balance forward with the amount. It would be very helpful if the statements were able to display all transactions back to t...

Created 27 Aug 01:54pm by Guest

Statements

2 Needs review
1 Vote

Add automatic debit to a patient's payment agreement

Currently, the payment agreement still has to be manually ran. It relies on the office person remembering to run the card. Several patients have asked about automatic withdraws, especially ortho cases. It would be nice if we could add this feature.

Created 1 Sep 01:34pm by Guest

Ledger

0 Needs review
2 Vote

E-mail Walk-Out Reciepts

Should be an option to email a walkout receipt instead of having to print for every patient or print, scan and email (or send to doc center) for pts who request an emailed copy.

Created 25 May 12:59pm by Guest

Ledger

0 Needs review
3 Vote

I would like to be able to customize my billing statement forms.

No description provided

Created 18 Feb 04:08pm by Guest

Statements

0 Needs review
11 Vote

World Pay is AWFUL!!!

Find a new user friendly credit card processing company to use with dentrix pay. Since the merger and switchover to their new IQ portal, the portal never works. The login never works. The reports aren't accurate and take several days sometimes to ...

Created 8 Jan 04:51pm by Guest

Ledger

2 Future consideration
2 Vote

Standard Aging Report Should Not Be Affected by Insurance Payments on Claims Irrelevant to the Outstanding Aged Amount

When a patient has a balance on their account for over 60 days, then a new claim on the family is paid by insurance, it affects the aging on the account and changes it so the balance is no longer over 60 days. There needs to be a fix regarding thi...

Created 24 May 07:33pm by Chelsea Drilling

Ledger

0 Needs review