Dentrix Ideas
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Vote
Showing split payments on receipts instead of combining them into one amount
We are having an issue with flex spending accounts for patients. If they make two separate credit card payments on the same day, when we print their receipt it shows as a combined payment. We need these payments to show up separately. For example,...
Created 30 Jul 16:38 by Guest
Ledger
1
Future consideration
4
Vote
Report showing archived patients with balances to providers.
This would be a very useful report for tracking down collection and production that were incorrect allocated.
Created 25 Jun 18:51 by Guest
Ledger
2
1
Vote
Way to add to end of month scans to auto archive or delete inactive accounts
Good morning I was directed to send an email to implement in future Dentrix updates the option to run a scan at end of month to either auto archive inactive patients or remove their files from our Dentrix system. The reason we were looking into th...
Created 23 May 15:35 by Guest
Ledger
0
Needs review
4
Vote
ADA code printing in ledger
It would be great to be able to have the ADA codes displayed in the ledger on the printout. Many patients are requesting the codes for HSA/FSA reimbursement and when we do the copy/paste in excel or word it does not include the patient contact inf...
Created 04 Jun 14:15 by Guest
Ledger
0
2
Vote
Batch File Export to Excel
Please allow for the ability for end users to export batch files to excel.
Created 24 May 19:46 by Guest
Billing and Adjustments
1
Needs review
2
Vote
Standard Aging Report Should Not Be Affected by Insurance Payments on Claims Irrelevant to the Outstanding Aged Amount
When a patient has a balance on their account for over 60 days, then a new claim on the family is paid by insurance, it affects the aging on the account and changes it so the balance is no longer over 60 days. There needs to be a fix regarding thi...
Created 24 May 19:33 by Chelsea Drilling
Ledger
0
Needs review
4
Vote
Email receipts easier
With Dentrix Pay my major complaint as well as patients is that we are not able to email the receipt to them. Our old processor we were able to print or click email and add the email in a box and send it to them. Also, it would be great to be able...
Created 21 May 12:52 by Guest
Statements
0
2
Vote
Aging report
Having an option to click skip accounts with pending insurance claims when printing the aging report. Also, When printing a billing statement having the option to change it to another family member instead of the Head of Household. A lot of adults...
Created 13 May 21:12 by Guest
Statements
3
Needs review
2
Vote
credit on acct color dedication (belonging to Patient or insurance)
It would be nice that the credit on the acct had a color to specify if pt or insurance credit.
Created 09 May 14:21 by Louise James
Ledger
0
Needs review
2
Vote
Month End Close
You should have a selection drop down of which month you want to close - Jan, Feb, etc...not some convoluted 1, 2, 3 do some weird math count back.
Created 04 May 21:45 by April Novak
Ledger
0
Needs review
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