Dentrix Ideas

34 Vote

Allowing out of network coverage table benefits to reflect in the ledger & on tx plans

Our current coverage tables allow for entering out-of-network information, but this data doesn't get posted to the ledgers or reflect on estimates. As many offices are transitioning to out-of-network, we need our coverage tables to accurately refl...

Created 15 Jun 04:34pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review
2 Vote

Notes for denied insurance payments

When an insurance company denies (for example) an examination, we would like to automatically put a note on the payment itself as to why the treatment was denied by the insurance. (And we don't need it per procedure; we just need a general notatio...

Created 19 Sep 04:03pm by Guest

Claims

0 Needs review
1 Vote

zero payment posting to incorrect provider needs to be fixed

This is a ridiculous "working as it should" feature. It is now a common practice for a dentist office to use a group NPI for billing and pay to and the rendering be a an individual NPI. It should not take 5 steps to enter a $0 payment to the right...

Created 22 Sep 04:49pm by Guest

Claims

0 Needs review
5 Vote

Claims Manager Beta Version - DOS and Subscriber DOB

I am using the beta version of the claims manager. Adding the date of service and subscriber date of birth would be helpful

Created 17 Aug 05:40pm by Heather G

Claims Manager

0 Needs review
2 Vote

Dentrix Claim Manager- Add subscriber DOB below the patients DOB. Add a Cut/Copy next to ID#

More often than not, We need to know the subscribers Date of Birth when checking claim status. HOWEVER, we ALWAYS need the Subscriber ID. Since we cannot highlight the claim overview, we have to manually type it every time. Add a Copy button to qu...

Created 12 Sep 07:02pm by Guest

Claims / Claims Manager

0 Needs review
2 Vote

Deductible and Maximum Layout

Due to Dentrix having a good handful of resolution display issues, such as health hx pop-ups and also the deductible and maximum section under a patients insurance, some information is cut off. Either that needs fixed separately or for the deducti...

Created 8 Sep 01:11pm by Miguel Henson

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

The new "Allowed Amounts" parameter needs to read the actual PPO insurance fee schedules.

We're surprised that we're having to manually enter the "allowed amounts" when posting an insurance payment from a PPO. The fee schedules that we've already entered manually, line by line, should automatically "feed" this information into the spac...

Created 19 Sep 04:12pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Different benefits for same subscriber

I have had several ins. companies that have the same subscriber info but the benefits are different for a spouse or child. No way to do in dentrix currently

Created 18 Sep 07:55pm by Guest

Insurance

1 Needs review
9 Vote

ORTHO, Entering Separate Maximum For Orthodontic Work

We would like to track Orthodontic maximus separate from yearly maximums. This will help us have accurate ledger and estimates without creating a separate patient ortho account. Creating secondary accounts will throw off our accurate active patien...

Created 17 May 07:49pm by Guest

Dental Insurance Benefits and Coverage

1 Needs review
5 Vote

Prev/Diag excluded from annual maximum with Insurance plans

It would be nice to have the option to exclude prev/diag (D0100 - D1999) from coming out of the annual maximum on the insurances that require this. At this point we have to manually take out any preventative or diagnostic coverage used if the pati...

Created 10 Jul 08:53pm by Guest

Dental Insurance Benefits and Coverage

0 Needs review