Dentrix Ideas

1 Vote

Claim Status - Option to Delete Status Notes

I like to print claims from time to time. I do not need a record of each time I print a claim. It causes other notes to be pushed down the list and it makes the claim status look confusing, messy, etc... I want to be able to delete these notes. Th...

Created 1 Jun 04:31pm by Heather Sheeran

Insurance

0 Needs review
2 Vote

List of total pts with specific ins

It would be great to just get a total # of pts on a specific ins and not have to add up the pts.

Created 31 May 02:13pm by Guest

Insurance

0 Needs review
1 Vote

Insurance

It's really annoying when you needed to adjust insurance claims (delete insurance claims in order to adjust procedure codes or add lab fee), but then you can't re-enter the payments received "May 1st", because new claim generated after codes or la...

Created 25 May 09:27pm by Guest

Claims

0 Needs review
1 Vote

2 Dentist's names on insurance Claims

Would like to know if we can add another Dentist name to the Insurance claims when submitting.

Created 25 May 06:12pm by Guest

Claims

0 Needs review
1 Vote

Insurance Aging report time range

Not all offices are on time in sending claims/ billings and entering insurance payments and we are one of them; we are really behind in entering and checking any missing insurance payments. We need the Insurance Aging report to allow us to set the...

Created 24 May 10:12pm by Guest

Claims

0 Needs review
2 Vote

Auto add a narrative to claim box 35 for procedure codes that always need a narrative like Nitrous or Occlusal Guards

For instance Nitrous or Occlusal Guards always need a narrative (Remarks) box 35 on the claim form. Currently we have to go to the Remarks for Unusal Services box on the claim and click that and then click the preset remarks or add procedure note ...

Created 24 May 03:00pm by Guest

Claims

0 Future consideration
2 Vote

Report showing batched claims that were not sent

This is a huge problem especially since dentrix does not currently have such a report. PROBLEMATIC!! If we dont know the claim was not sent, then it affects our collections. MONEY LOST.. Healthy Smiles Dentistry

Created 18 May 04:59pm by Guest

Claims

1 Needs review
2 Vote

Insurance Aging reports

Please make these reports interactive like the Collections Manager & CC Report. This would save having to print them out.

Created 17 May 09:01pm by Guest

Claims

0 Needs review
5 Vote

ORTHO, Entering Separate Maximum For Orthodontic Work

We would like to track Orthodontic maximus separate from yearly maximums. This will help us have accurate ledger and estimates without creating a separate patient ortho account. Creating secondary accounts will throw off our accurate active patien...

Created 17 May 07:49pm by Guest

Dental Insurance Benefits and Coverage

1 Needs review
1 Vote

Exceptions & Limitations

The exceptions box would be a great resource if we could actually use it. As of now it is just a place holder for information. Why have this table if we can not use it to pull the information from to better help our patients and practice. SoftDent...

Created 17 May 02:48pm by Sara Blasse

Insurance

0 Needs review