Dentrix Ideas

5 Vote

Code specific range on coverage table

Instead of having to change the entire code range for one specific procedure code, you should be able to add an exception for just that code. Example: SRP is covered at 50% but Perio Maintenance is covered at 80%. I had to create 3 lines of code r...

Created 23 May 15:32 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
5 Vote

Print aging report with ucr fees

When printing insurance aging report, there should be an option to filter by printing with ucr fees or insurance amounts. It is easier to trace claims with insurance companies when I have the UCR fees readily available on the report instead of the...

Created 22 May 20:34 by Guest

Claims

0 Needs review
11 Vote

Insurance plans that do not count preventative services against annual maximums

Dentrix does not have a way currently to track an accurate annual maximum on plans where preventative and diagnostic services do NOT count toward the annual maximum. D0010 through D1999 should have a feature or box to click that exempts them from it.

Created 07 Nov 16:17 by Guest

Insurance

0 Needs review
3 Vote

Add additionl payment type options on insurance claims

This would allow office to add an electronic payment from Met Electronic or Aetna Electronic. This allows faster audit of payments posted as electronic payments can be a hassle.

Created 22 Jul 12:20 by Guest

Claims Manager

0 Needs review
2 Vote

DISCOUNT PLANS SHOULD NOT GENERATE CLAIMS OR BATCH

although discount plans are tagged to not bill insurance, it still generates a claim with daily batch. I find it extremely tedious to go on the ledger and hit do not bill on every procedure. Reports also reflect outstanding claims for discount plans.

Created 19 Aug 20:56 by Guest

Claims

0 Needs review
6 Vote

Clearinghouse Rejections

Please find ways to bypass this clearinghouse rejection. It is a waste of time and wasn't required w/CHC. I used to get this rejection for Secondary claims when I worked an Open Dental Office w/DXC and it was so annoying b/c this isn't something y...

Created 14 Mar 20:04 by Guest

Claims

1 Needs review
6 Vote

Need original claim number in ecentral or claim module

4 claims out of 10 goes un responsive from insurance even they are accepted on ecentral. when i call insurance and tell them its accepted from our side. they asking for claim#. the one we have is not useful for them. hence we cant use it as timely...

Created 28 Feb 16:45 by Khushboo Jain

Claims Manager

0 Needs review
1 Vote

Adding a button to reverse insurance

I have a patient where the primary and secondary are reversed and need to be changed. It would be nice to have a button to switch insurance carriers without having to first need to clear the secondary insurance first so that you can have it be an ...

Created 19 Sep 15:39 by Guest

Insurance

0 Needs review
2 Vote

Add age next to the patient name at top of screen

The only way to see the patient age, unless we change the view on the schedule, is to go to the family file. Please add age next to the patient name at the top of the screen.

Created 07 Aug 22:20 by Guest

Insurance

2 Needs review
4 Vote

Purging of old pre-determinations

My pre-d aging report is over 90 pages long as pre-d's have not been managed correctly. There should be a way to purge old pre-ds that are now irrelevant or at the very least be able to select a date range to run. The report at the moment is essen...

Created 14 May 15:33 by Guest

Insurance

0 Needs review