Dentrix Ideas

2 Vote

Simplify Insurance Module

Recently updated to latest version of Dentrix and it is the slowest it has ever been. There are too many options in the insurance module that take too long to go back and forth to find the information you need. The older version was simple and had...

Created 19 Nov 21:43 by Jennifer H

Insurance

0
2 Vote

Allow for credit card payment through Dentrix Pay to close a claim

Insurance carriers are paying claims using virtual cards.

Created 16 Nov 15:27 by Guest

Insurance

0
2 Vote

report that shows payments or adjustments by insurance company

No description provided

Created 12 Nov 13:38 by Christelle

Insurance

0
2 Vote

Claim attachment requirements not requested if sent with previously approved preauthorization

When submitting eclaims for a completed crown we get the warning to attach the xrays. We then have to go thru the ledger and see if it was pre-authorized and we had already sent in the x-rays. It would be helpful to have an option to override the ...

Created 11 Nov 22:27 by Guest

Claims

0
1 Vote

Customize report for Patients who are not attached with Payor IDs in their insurance

We have plenty of patients which are already attached to wrong insurances(w/o payor IDs), I would like to find such patients so that i can delete or update the insurance along with payor Ids without going through a tall list of insurance carrier l...

Created 03 Nov 00:14 by Guest

Insurance

0 Needs review
1 Vote

When accepting insurance payments let me pick which type of credit card

Instead of just saying credit card for an insurance payment let me pick from the types of cards we have in the payment type categories.

Created 01 Nov 20:19 by Guest

Insurance

0 Needs review
1 Vote

Fix Secondary Issues

When adding a secondary claim after posting a primary claim, it creates a lot of issues. Not be able to submit secondary unless everything deleted and adding secondary then resubmitting/posting primary... Also Dentrix will send secondary under the...

Created 01 Nov 14:26 by Guest

Claims

0 Needs review
1 Vote

INs Claim follow up TRACER

I would love to have the Tracer option back for claim follow up, it is very helpful to audit which claims I need to call on and which ones I do not have to spend the time looking up to check to see if I did. Thank you so much!

Created 13 Oct 22:25 by Guest

Claims

0 Needs review
1 Vote

Make estimated insurance amounts in Dentrix visible to third party software.

Henry Schein blocks this information currently so that other software platforms cannot read this data. This does not encourage free market choice on use of alternate treatment presentation software, and is restrictive.

Created 05 Oct 16:43 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Insurance Tracer

Please add tracer back to insurance claims. There is no way to track claims & keep track on claims when running reports. With out tracer if you just followed up on claim it will still pull up on report since there is not tracer attached.

Created 04 Oct 21:22 by Guest

Insurance

0 Needs review