Dentrix Ideas

1 Vote

Insurance set up screen used to have a field showing "last updated" & that field no longer exists

You could see at a glance if it was recent. That field is gone and per support no longer exists. Where else would you see when coverage info was last updated for a particular plan for ins maintenance?

Created 24 Jul 20:24 by Guest

Insurance Maintenance

0 Needs review
1 Vote

Medicaid INS highlighted in red when close to 90 days unpaid

Medicaid only allows 90 days to submit a claim after the DOS it would be nice to have a green, yellow, red highlight on claims in the claims manager that are getting close to being to late to submit when we haven't received anything.

Created 21 Jul 20:13 by Guest

Claims

0 Needs review
1 Vote

CANADA -Fix secondary insurance COB

We have been using Dentrix for 10+ years at our clinic and originally, the software was able to do COB if the patient had a secondary insurance. Now, it wont allow it because the information it thinks its sending as Secondary, is actually primary ...

Created 21 Jul 13:13 by Guest

Insurance

0 Needs review
2 Vote

urgent : identify insurance carrier with same group number and name put policy details are different. We need to be able to view that a policy with same group name and number has different exceptions,frequencies, deductibles, maximums etc. when choosing the insurance for a patient.

No description provided

Created 08 Apr 13:51 by tammy frangella

Insurance

0 Needs review
4 Vote

Medical Claim Form Print Correctly

Make the medical claim print out correctly on the CMS 1500 form (with the info lined up in the corresponding fields).

Created 28 Aug 22:56 by Guest

Claims

1 Already exists
3 Vote

Option to edit exceptions template

It would be helpful to the front office and save us some time if we could edit the exceptions template. If we had the ability to edit the template we could change what we utilize in our office which may vary from another office. Right now the temp...

Created 09 Dec 21:45 by Guest

Insurance

1
3 Vote

Would like to be able to give patient estimates based on Alternate Benefits when applicable, printed on treatment plans

No description provided

Created 08 Dec 22:38 by Guest

Insurance

1
3 Vote

Need more than one max for certain procedures

Ran across plan today which has separate $1,000 max for implant services, which includes implants, abutments & implant crowns. Implant procedures won't count towards regular max at all. Need to be able to have a way to track 2 different yearly...

Created 03 Dec 21:05 by Office Manager

Insurance

0
1 Vote

Secondary Policy Pre-Auth's EDI

We recently updated to 23.3 and can no longer send for pre-determination of claims EDI when a secondary plan is available. We have to manually submit the pre-auth to the secondary which is time consuming, paper consuming and resulting in patients ...

Created 12 Jul 17:42 by Guest

Claims

0 Needs review
1 Vote

Show Family Limit

While there is an area to add family yearly limit, it does not show on the initial insurance box beside coverage. This could then easily be missed.

Created 12 Jul 16:59 by Guest

Dental Insurance Benefits and Coverage

0 Needs review