Dentrix Ideas

1 Vote

Insurance Aging Report

Remove the "Legacy Notes" row off, of the Insurance Aging Report, that only adds pages to our report and makes it look all cluttered.

Created 05 Oct 15:28 by Front Desk

Claims

0 Needs review
1 Vote

Be able to use the surface code "V" for anterior fillings

Some Canadian insurance companies will not pay out a claim because they don't recognize "F" for Facial. Although it's anatomically correct, our sytem recognizes "V" for Vestibular on anterior teeth. It's counter-productive to have to submit a clai...

Created 04 Oct 21:11 by Guest

Claims

0 Needs review
2 Vote

Insurance Claims to process report

When running this report you should be able to go to the account directly from that report so you can batch it.

Created 31 Aug 21:09 by Guest

Claims

0 Needs review
3 Vote

"do not bill" set automatically for no insurance patients

We've been manually checking off the box for procedure codes to "do not bill to insurance" but it would be less of a hassle if we could have an option to automatically keep that box checked off for uninsured patients.

Created 20 Jul 13:07 by Guest

Insurance

0
2 Vote

Insurance Coverage Book

Hello, I have recently encountered an Insurance policy that works by allowing 100% coverage on the first $250 worth of services then pay 50% for everything after that $250 has been met. It is not code specific. Can go for any category of services....

Created 25 Aug 20:44 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
3 Vote

Deleting old insurances that are no longer used

Delete or purge insurances that have not been used in two years, current process would take months.

Created 13 Jul 15:00 by Guest

Insurance

0
2 Vote

Ins Co's with contract or Fiscal yr plans

I would like to have the option to have a place to put a begin date and end date for Ins Co's that are on a contract or Fiscal yr plan so that we do not have to manually re-enter benefits used

Created 09 Aug 19:44 by Guest

Insurance

1 Needs review
1 Vote

zero payment posting to incorrect provider needs to be fixed

This is a ridiculous "working as it should" feature. It is now a common practice for a dentist office to use a group NPI for billing and pay to and the rendering be a an individual NPI. It should not take 5 steps to enter a $0 payment to the right...

Created 22 Sep 16:49 by Guest

Claims

0 Needs review
5 Vote

EOB status

Create an ability to go back and view any EOB to see what stage it is at.

Created 26 Mar 21:28 by Ashley Watkins

Dentrix Canada / Insurance

0 Future consideration
1 Vote

The new "Allowed Amounts" parameter needs to read the actual PPO insurance fee schedules.

We're surprised that we're having to manually enter the "allowed amounts" when posting an insurance payment from a PPO. The fee schedules that we've already entered manually, line by line, should automatically "feed" this information into the spac...

Created 19 Sep 16:12 by Guest

Dental Insurance Benefits and Coverage

0 Needs review