Dentrix Ideas

3 Vote

Add new payor ID number

Please add payor id # TLY26 for Blue Cross Blue Shield of Arkansas

Created 12 May 14:10 by Jennifer Hendrick

Insurance

1 Needs review
5 Vote

Adding Alerts to insurance, therefore it would pop-up on patients account that have that insurance

There are some insurance only allow 2 fillings a year for instance or a preauth is required for anything over $500.00. It could be just the plan (group#) It would be nice to flag (Alerts) these accounts so when a patient is coming in the alerts is...

Created 27 Aug 18:44 by Guest

Insurance

0
2 Vote

Legacy Notes no good

Legacy notes in insurance status are terrible. It's more complicated now instead of being efficient. I don't think anyone at Dentrix has ever worked in a dental office or, if you have, shame on you! We need a system that actually works for us...no...

Created 16 Mar 15:47 by Guest

Insurance Maintenance

2 Needs review
1 Vote

Have the EOB calculate the patients portion

It would be very helpful for the EOB to print with the patients portion. Often the calculations on the ledger are not correct and it would be nice if it automatically added the insurance portion into the ledger and calculated the patient portion f...

Created 19 Jan 22:48 by Guest

Claims

0 Needs review
1 Vote

Dental insurance claim appeals address in the Insurance Data section

Many insurance companies have a separate appeals mailing address, that isn't always listed on the EOB. It would be great if there was an option to enter the address for claim appeals in the Insurance Data section.

Created 18 Jan 16:39 by Claire B

Dental Insurance Benefits and Coverage

0 Needs review
3 Vote

remarks for claims

lately insurance companies are asking for more detail in narratives and we cannot provide in remarks as they get cut off and then we are stuck with unpaid claims. can we have more than a few characters so we can have our claims paid on time. thank...

Created 25 Apr 19:29 by Guest

Claims

1 Needs review
2 Vote

Automatically update coverage table percentages when enrolled in Dentrix Insurance Manager.

Ensure patient treatment plans are accurate with accurate percentages in the coverage table. If an office is enrolled in the Dentrix Insurance Manager, Dentrix is getting the forms anyway. Automatically updating the tables would be incredibly help...

Created 03 Mar 15:58 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
3 Vote

Add New Employer from Dental Insurance Plan Information Screen

Useful: When adding new insurance breakdowns being able to add a new employer from this screen streamlines the process. At current I either have to wait until the new patient shows up and enter it through the Family File, or, enter the new employe...

Created 18 Apr 18:28 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Delete Insurance Payment Glitch

Issue with deleting insurance payments. Each time we try to delete the entire insurance payment, the ledger will freeze. We have to end the task then re-open the ledger. Upon re-opening the insurance claim box, the actual payment will be deleted, ...

Created 27 Feb 21:30 by Chelsea Drilling

Claims

1 Needs review
3 Vote

Editing Insurance payments

A way to edit an insurance payment that is in history. If we get a additional payment or corrected claim instead of making a duplicate claim to adjust payment on a old claim in history we should have a way to unlock the claim to adjust.

Created 14 Apr 17:49 by Guest

Claims

1 Needs review