Dentrix Ideas

2 Vote

The order of the procedures in the claim should be reflected by their order in the patient ledger. For some institutions, such as Medicaid, the order they appear on the claim can cause it to be denied. So the order on the claim should reflect the ledger and not just numerical order

No description provided

Created 29 Dec 18:02 by Guest

Claims

0 Needs review
6 Vote

Report: number of patients under ea. insurance

We would like a report showing the number of patients on each insurance plan, ie. Cigna 600, Delta 875, etc. Support is saying there is no such report.

Created 22 Mar 13:30 by Guest

Insurance

1 Needs review
1 Vote

Pre estimate and claims mailing address

United Health Care has a different address for Pre estimates vs regular claims, I wish we had the option to change the pre estimate address in the system so it automatically prints with the correct address not the claims address.

Created 06 Jun 15:33 by Guest

Claims

0 Needs review
4 Vote

How to print the production/collections for a given fee schedule

most plans now are paying under a insurance umbrella (fee schedule) versus being directly contracted and it would helpful to have a simple method of running a dentrix report showing fee schedule summary instead of just insurance summary but also F...

Created 30 Jan 22:55 by Adriane Lippian

Insurance

1 Needs review
3 Vote

Closing Claims and Cleaning Up Aging

It would be useful if there was an option to close unpaid claims in bulk or just close claim without entering a zero payment- I do utilize the void option what is the difference between voiding and entering 0 (I do both incase) Need bulk cleanup a...

Created 10 Jul 19:26 by Guest

Insurance Maintenance

0 Needs review
6 Vote

Clear All Payment Tables With One Swoop!

We need to start fresh and clear out payment tables that have been set up within insurance plans. They are old and in order to trust the estimate given on a patients ledger we need to remove all payment tables and start fresh. Since this can't be ...

Created 03 Mar 20:25 by Guest

Insurance Maintenance

0 Needs review
2 Vote

Override Deleting Insurance Carrier that have inactive patients attached.

our system has many duplicate plans and it would be very helpful to be able to clean up these plans that are out-dated and are only attached to inactive patients in which we would update their insurance info once reactivated.

Created 18 Dec 19:19 by Anna Quirk

Insurance Maintenance

0 Needs review
5 Vote

Purge Should Only Show Insurance Plans You Can Actually Purge

When selecting the purge button the ONLY insurance plans that should show up in the purge box are the plans that you can actually purge. Right now if an insurance company has been removed from the patient record, but there is still a claim from th...

Created 01 Aug 21:18 by Bailey Williams

Insurance Maintenance

0 Needs review
1 Vote

Allow selection of default payment type for insurance payments

Most of our payments are electronic so I have to edit that field on the majority of payments. We rarely have paper checks and that is the system default

Created 30 May 12:52 by Guest

Claims

0 Needs review
2 Vote

Calculate Secondary Insurance when fees are above fee schedule

Secondary insurance estimate should be based on the fee table. Our fees are higher than the provincial fee guide and Dentrix calculates the secondary amount as though the second plan will pay higher than the eligible amount.

Created 11 Dec 21:56 by Unknown Unknown

Dental Insurance Benefits and Coverage

0 Needs review