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The order of the procedures in the claim should be reflected by their order in the patient ledger. For some institutions, such as Medicaid, the order they appear on the claim can cause it to be denied. So the order on the claim should reflect the ledger and not just numerical order
No description provided
Created 29 Dec 18:02 by Guest
Claims
0
Needs review
5
Vote
Insurance duplicates
There should be a way that dentrix will not allow you to enter the same insurance more than once under the same group number. this will prevent insurance aging from growing and allow dentrix users to prevent insurance mistakes. You should also be ...
Created 13 Sep 20:17 by Guest
Insurance
0
Needs review
1
Vote
Allow selection of default payment type for insurance payments
Most of our payments are electronic so I have to edit that field on the majority of payments. We rarely have paper checks and that is the system default
Created 30 May 12:52 by Guest
Claims
0
Needs review
6
Vote
Report: number of patients under ea. insurance
We would like a report showing the number of patients on each insurance plan, ie. Cigna 600, Delta 875, etc. Support is saying there is no such report.
Created 22 Mar 13:30 by Guest
Insurance
1
Needs review
4
Vote
How to print the production/collections for a given fee schedule
most plans now are paying under a insurance umbrella (fee schedule) versus being directly contracted and it would helpful to have a simple method of running a dentrix report showing fee schedule summary instead of just insurance summary but also F...
Created 30 Jan 22:55 by Adriane Lippian
Insurance
1
Needs review
3
Vote
Closing Claims and Cleaning Up Aging
It would be useful if there was an option to close unpaid claims in bulk or just close claim without entering a zero payment- I do utilize the void option what is the difference between voiding and entering 0 (I do both incase) Need bulk cleanup a...
Created 10 Jul 19:26 by Guest
Insurance Maintenance
0
Needs review
2
Vote
Override Deleting Insurance Carrier that have inactive patients attached.
our system has many duplicate plans and it would be very helpful to be able to clean up these plans that are out-dated and are only attached to inactive patients in which we would update their insurance info once reactivated.
Created 18 Dec 19:19 by Anna Quirk
Insurance Maintenance
0
Needs review
6
Vote
Clear All Payment Tables With One Swoop!
We need to start fresh and clear out payment tables that have been set up within insurance plans. They are old and in order to trust the estimate given on a patients ledger we need to remove all payment tables and start fresh. Since this can't be ...
Created 03 Mar 20:25 by Guest
Insurance Maintenance
0
Needs review
2
Vote
Calculate Secondary Insurance when fees are above fee schedule
Secondary insurance estimate should be based on the fee table. Our fees are higher than the provincial fee guide and Dentrix calculates the secondary amount as though the second plan will pay higher than the eligible amount.
Created 11 Dec 21:56 by Unknown Unknown
Dental Insurance Benefits and Coverage
0
Needs review
5
Vote
Purge Should Only Show Insurance Plans You Can Actually Purge
When selecting the purge button the ONLY insurance plans that should show up in the purge box are the plans that you can actually purge. Right now if an insurance company has been removed from the patient record, but there is still a claim from th...
Created 01 Aug 21:18 by Bailey Williams
Insurance Maintenance
0
Needs review
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