Dentrix Ideas

1 Vote

adding descriptions of services on medical claims

After speaking with 4 different customer service specialists at Dentrix, they asked for me to fill out this form. Currently as they said, Dentrix is set up for use with dental insurance, not medical insurance and the feature our office needs the m...

Created 17 Dec 21:27 by Guest

Claims Manager

0 Needs review
4 Vote

Adding Flags to Insurance Plans

Being able to add flags to a specific insurance plan so they will pop up in family file, ledger, chart and even when scheduling appointments would help cutback on denials due to frequency limitations, waiting periods or missing tooth clauses. Each...

Created 11 Dec 19:16 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
2 Vote

Allow PDF's attachments for claims submission

Allow PDF's to be attached to claims for submission to insurance

Created 13 Dec 21:56 by Guest

Claims

0 Needs review
2 Vote

Assign insurance eligibility form to be dropped in specific folder in Doc Center

A new folder specific to the automated verification should be created so that is consistently populated in the same place.

Created 12 Dec 15:13 by Guest

Eligibility Essentials & Pro

0 Needs review
1 Vote

It would be helpful to add a new column to Claims manager, If a dental claim is processed(paid) or not. Thanks

No description provided

Created 12 Dec 17:18 by Guest

Claims Manager

0 Needs review
1 Vote

Take away or reduce the amount of automatic insurance eligibility documents

Although I understand that for some offices this feature is useful, I would hope that insurance teams are still doing their own verifying. Not only are they being filed incorrectly, they're clogging up the document center. There's really no need t...

Created 12 Dec 16:57 by Guest

Eligibility Essentials & Pro

0 Needs review
5 Vote

Include Attachments with Electronic Pre-Authorizations

Please allow the attachment of x-rays and photos when sending electronic pre-authorizations. It is my understanding that other dental softwares such as Cleardent are able to do this. It's 2025 we should have this digital option! Thank you!

Created 20 Nov 18:43 by Guest

Insurance

0 Needs review
5 Vote

Mark Insurance Claim as Corrected or Appeal

There are times when an insurance claim needs to be sent with updated information or times that a claim needs to be appealed. It would be very helpful to have an easy way to mark a claim as revised/corrected or as an appeal in such a way that the ...

Created 19 Nov 19:33 by Guest

Claims

0 Needs review
1 Vote

Indicate if code applies to max

Allow a place in Insurance coverage table to indicate if code applies to max or not.

Created 11 Dec 17:50 by Guest

Insurance

0 Needs review
1 Vote

range date to generate an aging report

try to give more option when it comes to print the aging report (not only up to 90 days)

Created 11 Dec 16:56 by Guest

Claims

0 Needs review