Dentrix Ideas

Lab Manager

It seems that the Lab Case Manager is no longer attached to the Appointment Book. Previously, when I checked in a case the "L" on the patient's seating appointment turned green. Everyone in the back could then see that the case had been delivered and we were ready to proceed. WHY DID YOU TAKE THAT AWAY?! Is there a way to go back to our original settings? The last update did away w/ those lab case manager settings. Please stop with all these updates and changes. We're paying through the nose and hating Dentrix more and more because of them...


  • LaDonna Ashburn
  • Oct 28 2025
  • Needs review
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