It would be nice to be able to add a new family from one place. Like when you add a NP appointment in the appointment book, a box can open up to add Hof H and insurance infor and a box to list each patient with Ss# and DOB, or other information you can choose. Then the added patients that are not on the schedule yet can auto go to the pin board so you can drag them to the designated appt. time. This way you don't spend time bouncing back and forth and them have to combine all of them into the same family.