We had some cases that staff entered the check under a wrong provider and since we pay our provider based on production, one of our provider had just 74% collection but the other has 125% production.
Wright now I have to go day by day and check if there is a claim that has been sent by the provider A but entered check under provider B
I know that this happened because staff didn't itemized check and we started the correct way, but for that 6 months we have problem to find those cases.
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