Dentrix Ideas

Default when moving appt.'s to pinboard that it removes it from the appointment book

With the recent version, when moving an appointment to the pinboard, 2 options now appear - to have it remain on the appt. book or to have it removed. If you're moving an appt. (to reschedule it per the patient's request) why would you want the old time/date to be kept? The new version has it defaulted to keep the appt. on the appt. book, otherwise you have to click on the obvious preference. This leads to user error and double booking appointments which is confusing to new office staff and patients. Please change it back to the old way.

  • Jacquie R
  • Apr 7 2025
  • Needs review
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