Dentrix Ideas

Pinboard Appointment Book Default to Remove not Keep Scheduled

When moving an appointment to the pinboard, a notification from Appointment Book has two options where after moving, it keep them scheduled on Appointment (default) or remove them from Pinboard. Please change the default to fully remove like in previous versions or remove this feature entirely. This feature is hard for new workers to adapt, and any text messaging system attached gets confused and sends wrong appointment reminders to the patients.

  • Guest
  • Mar 14 2025
  • Needs review
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    • Jacquie R commented
      07 Apr 19:22

      I agree that when moving an appt. to the pinboard (rescheduling an appt.) it should default to removing them from the appt. book as well. This would save a step and lead to not accidentally double booking patients.

    • Bethany V commented
      17 Mar 12:33

      It would be nice to be able to control defaults better, then you all would not have to worry about changing these.