Dentrix Ideas

Lab Case Needed

We need a way to pull a report or an option in Lab Case Manager to see those cases we assigned as needing a lab case but not created yet. The front office schedules the lab case (stayplate delivery), front office clicks the box in the appointment window that says lab case, but the back office actually creates and sends the case. So in some cases the lab case, if not sent isn't flagged as needed a lab case until the prior day when a morning huddle report is pulled since that's the only way to view lab cases that are needed but haven't been created.

  • Denise
  • May 22 2024
  • Needs review
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